Refunds & credits

Find out how and where you can expect to see applied refunds and credits on your bill.

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Learn about wireless offer bill credits
If you’ve met the requirements of a recent wireless bill credit offer, learn when you can expect to receive your credit and how to see it on your bill.
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Learn about your security deposit refund
Find out when your refund will be posted to your account or mailed to the address on your account.
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View bill credits, adjustments, or discounts
Find an AT&T credit or adjustment on your bill. It may take up to two months for it to appear on your bill.
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Learn about account refunds
Find out how refunds work, how long they take, and how we issue them.
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Account access, IDs & passwords
Billing & payments
Move, change, suspend & cancel service
Privacy, fraud & security
Profile & contact info
Usage info & alerts