Technology
It’s your worst nightmare come true. You drop your smartphone flat on its face, and when you pick it up, you see a spider web of cracks splitting across the screen. Your first thought might be how to repair a cracked phone screen. In many cases, you may have several options available to determine whether to repair or replace your phone.
Deciding what to do about a cracked phone screen starts with assessing the damage, repair cost, device age, and your repair options.
Before you repair a cracked phone screen, decide whether the repair is worth the cost. That decision depends on the repair cost, your device’s age, and the extent of the damage. Before making a choice, weigh the benefits of fixing your phone against the potential costs and consider whether replacement might be a more cost-effective option.
If your phone is an older model and the screen is severely damaged, it might make more sense to replace it than repair it. You could get a new phone, or if cost is a major issue, purchase a prepaid phone, which can sometimes be less expensive than postpaid phones.
This may allow you to replace your phone without paying full retail price for a new device. The best way to determine if it’s worth repairing the screen is to have a repair shop assess the damage and provide an estimate.
If you’re wondering if you should repair a cracked device screen yourself, it’s crucial to consider your skill level, repair costs, and access to professional repair.
If you have experience repairing cracked screens and feel up to the task, you may be able to find replacement parts and repair tools online. If you’re not experienced with phone repair, leave it to a professional. Avoid DIY repair suggestions that recommend toothpaste, baking soda, or other household items.
Even a small screen crack may grow and spread, especially if you continue using your phone. If the crack spreads, it may also affect touchscreen performance and make it easier for dust and water to get inside.
The cost depends on the phone model and the extent of the screen damage and can reach up to several hundred dollars. If you have to pay out of pocket for repairs, make sure you get an estimate from the repair shop before the repair begins, and compare estimates from multiple shops, so you can decide whether to repair your phone or replace it.
To find reliable, professional repair, take these steps:
If you’re an AT&T customer, you can take advantage of our device protection, AT&T Protect Advantage®, if you sign up within 30 days of service activation or device upgrade. If you miss that window, you may be able to sign up during an open enrollment period.
These steps can help you choose a qualified repair provider and avoid the risks of DIY repair. You can also take measures to protect your phone from possible damage.
You can help protect your phone with the right accessories and coverage. Consider these ways to reduce the risk of future screen damage:
Dealing with a cracked phone screen can be frustrating, but the right repair, replacement, and protection options can help you decide what to do next. Using a screen protector, durable case, and device protection can help reduce future repair costs. With device protection, you may also be able to extend the life of your phone.
Visit att.com for help with upgrades, trade-ins, and device protection options, or find your local AT&T store to speak with an in-store representative.
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Updated by Zoya Cochran on Sept 16, 2026

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