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Device Highlights
1:38
DTEK™ Security App & BlackBerry Password Keeper
1:12
Smart keyboard and Convenience key
1:11
BlackBerry KEYone
This BlackBerry KEYone is no longer available.
Overview
Everything you expect from BlackBerry®, now in an Android™ smartphone. Security, stunning photographs, powerful battery, a reimagined keyboard, and the full ecosystem of Android apps deliver a truly modern mobile experience.
Key features
Tough Corning® Gorilla® Glass screen
3505mAh battery power
Built-in DTEK privacy monitoring app
Enterprise-ready
Feature & Specs
| Size (inches) | 5.88 x 2.85 x 0.37 |
| Weight (ounces) | 6.46 |
| Display size (inches) | 4.5-inch with Corning® Gorilla® Glass 4 |
| Resolution (pixels) | 1620 x 1080 |
| Colors | 16 million |
| Rear-facing camera | 12 MP Phase-detect auto-focus, 4x digital zoom, and LED flash |
| Live video capture and playback | 30fps@4K, 30fps@FHD, 30fps@HD |
| Front-facing camera | 8 MP fixed-focus with LCD flash, wide selfie mode and 84° wide angle/field of view lens |
| Aperture | f/2.0 |
| 4K video recording | |
| Shooting options | Panorama, burst, live filters, multi-frame low light enhancement |
| Capacity | 3505mAh (non-removable) |
| Talk time (hours) | Up to 29 |
| Standby time (days) | Up to 19.5 |
| Fast charging capable |
| Chipset | Qualcomm® 8953 Snapdragon™ 625 |
| Cores | Octa-core 2.0GHz, 64-bit processor |
| GPU | Adreno™ 506 |
| Internal memory storage | Up to 32GB |
| Expandable memory storage | Up to 2TB |
| Memory format | microSD™ |
| RAM | 3GB |
| Android® | 7 (Nougat) Subject to change based on future operating system updates |
| Voice dialing and voice commands | Google Now™ |
| 4G-LTE | Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 19, 20, 28, 29, 30, 38, 39, 40, and 41 |
| 4G | HSPA+ with enhanced backhaul |
| 3G UMTS | 850/900/1900/2100MHz |
| GSM/GPRS/EDGE | 850/900/1800/1900MHz |
| World phone | Quad-band |
| HD Voice capable | |
| Wi-Fi connectivity | 802.11a/b/g/n/ac |
| Wi-Fi-capablity | 2.4GHz and 5GHz |
| Near Field Communication (NFC) | Open, Secure |
| Bluetooth® technology | v4.2 |
| Mobile hotspot | Up to 10 devices |
| Noise suppression | Noise suppresion by Fluence® |
| Wireless emergency alerts capable | |
| SIM Type | Nano |
| Preloaded apps from AT&T | AT&T Hot Spot, AT&T Visual Voicemail, AT&T Smart Wi-Fi, AT&T Device Help |
| Included apps (non-AT&T apps) | BlackBerry Hub, DTEK by BlackBerry, Gmail™, Hangouts™, Google Drive™, Google Maps™, YouTube™, Google Play™, Google Photos™, Messenger (SMS), Android Device Manager |
| myAT&T | Provides fast, easy account access virtually anywhere, anytime. |
| Web browser | Google Chrome™ |
| Sensors | Accelerometer, magnetometer, gyroscope, proximity, ambient light, and hall effect |
| Text messaging | Insert pictures, video clips, and sound clips easily (messaging charges apply). |
| Mobile email | POP3/IMAP, Yahoo!® Mail, Gmail™, Microsoft® Exchange ActiveSync®, and more. |
| Music player | Google Play™ Music |
| Supported music formats | 3GP, 3G2, AAC, AVI, ADTS, ASF, AWB, FLAC, IMY, MID, MKV, MOV, MP3, MPEG-4, MXMF, OGG, OTA, RTTTL, RTX, WAV, WEBM, XMF |
| External music play controls | Via lockscreen |
| Hearing Aid (HAC) rating | M4,T3 |
| TTY/TTD compatible |
| Device Eco-rating | The AT&T Eco-Rating 2.0 system gives you environmental and social details about this device. The system uses a total of 20 performance criteria across 5 different attributes, for a total rating of 1 to 5 stars: 19-20 (5-star), 16-18 (4-star), 13-15 (3-star), 10-12 (2-star), 8-9 (1-star) |
| Substances of concern | 4/4 |
| Environmentally preferable materials | 0/3 |
| Energy efficiency and charging | 1/1 |
| End of life and recycling | 2/2 |
| Environmentally and socially responsible manufacturing | 9/10 |
| Total Eco-Score | 16/20 (4-star) Please visit www.att.com/ecospace for additional information. |
| UPC | 889063500678 |
| SKU | 6151B |
What comes with the device
USB-C Cable
AC adapter (charger)
Quick Start Guide
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Limited 4G LTE availability. LTE is a trademark of ETSI.
All talk, data, and standby times depend on network configuration.
Overall rating
4.5
Design
4.7
Features
4.5
Performance
4.4
of 111 BlackBerry KEYone reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
7/23/2018
Best BlackBerry Phone Ever!!!
Wow, It's so sleek, stylish, sturdy and sexy too! Hands down, it's the best BlackBerry phone I've ever owned and I've had a few. I love this beautiful phone!!!
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
2/22/2019
Surprisingly terrible
I'm not sure if it's just the device I had or if it's generally the case with the KEYone but this is, without a doubt, the worst phone I've ever owned. I did a lot of research and read lots of reviews before I decided on this phone. I went for it because it got really strong reviews, I've liked my BB's in the past and the monthly payment was 1/2 of a Samsung or Apple. I've had iPhones for the past 8-9 years and was kind of excited for a change. This was the wrong device to choose to take the See more
Helpful?
Reviews
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5 starsstars
114
114 reviews with 5 stars.
4 starsstars
16
16 reviews with 4 stars.
3 starsstars
10
10 reviews with 3 stars.
2 starsstars
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3 reviews with 2 stars.
1 starstars
9
9 reviews with 1 star.
Overall Rating
4.5
98 out of 111 (88%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The device offers exceptional battery life, a high-quality build and design, an excellent keyboard with added accessibility features, seamless integration with business and productivity apps, robust security features, and good call quality and camera performance.
- While a few customers had minor complaints, the overall sentiment is that this is a fantastic device, especially for those who prioritize productivity and security.
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Average customer ratings
Design
Design, 4.7 out of 54.7
Features
Features, 4.5 out of 54.5
Performance
Performance, 4.4 out of 54.4
Most helpful favorable review
5 out of 5 stars.
Great Device
8 years ago
Feels great in the hand, this is a very premium build and a great looking device. Even though the specs are mid range it runs very smooth and quick. The camera is amazing, took some side by side photos with the iphone 7 and its clearly better! The blackberry apps make the device much more secure and great for productivity. The keyboard is amazing as well as the shortcuts and trackpad. BATTERY LIFE IS INSANE! i easily get 36-42 hours with heavy usage. This is by far my favorite phone out and for the price you pay you cannot lose. Highly recommend this phone for anyone who is looking for something different and is not a heavy gamer
81 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Surprisingly terrible
7 years ago
I'm not sure if it's just the device I had or if it's generally the case with the KEYone but this is, without a doubt, the worst phone I've ever owned. I did a lot of research and read lots of reviews before I decided on this phone. I went for it because it got really strong reviews, I've liked my BB's in the past and the monthly payment was 1/2 of a Samsung or Apple. I've had iPhones for the past 8-9 years and was kind of excited for a change. This was the wrong device to choose to take the Android plunge.
Pros:
- Google suite of apps comes pre-loaded (my life is on Google)
- I like the intuitive automatic text replies
- Nice appearance and screen size
- Decent battery life
Cons:
- Freezes multiple times a day requiring restart
- Slow, slow, slow processor (ex: has caused me to miss calls because while I'm
watching YouTube, for instance, the answer button is so slow to respond that it
would freeze (I'm a realtor and being able answer calls is kind of a big deal for me)
- Very limited memory
- Cramped keyboard
I've joked with friends that it's as if Blackberry put a nice new case around 2008 technology but that's a pretty accurate description. It's simply not prepared for modern use and I suppose reading through the reviews indicates that it is best for folks who don't stream a lot of content or would be considered "heavy" users. Maybe I'm in that camp but, regardless, this was a giant fail of an experiment.
59 people found this helpful
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1 to 4 of 152 reviews .
1 – 4 of 152 reviews
5 out of 5 stars.
FOE
4 years ago
TONE cant let yall get me on boost
What do you enjoy most about your wireless plan?Extras (HBO, Streaming, Hotspot, etc.)
Helpful?
5 out of 5 stars.
BlackBerry KEYone Great Phone
6 years ago
I love this phone. It's my second KEYone and 10th Blackberry. It's the keyboard! Beautiful screen. Organized hub. Easy.
What do you enjoy most about your wireless plan?Unlimited (talk, text, data)
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
5 out of 5 stars.
High Marks for Blackberry
6 years ago
This phone is a piece of art. It’s fast and easy to use with its intuitive keyboard. I was a Blackberry user many years ago and now I regret leaving!
Helpful?
4 out of 5 stars.
Keyone Blackberry
6 years ago
So far I love it. Still getting use to some things but I love that it is an android and does all the things I need it to do.
Helpful?
Performance
Performance, 5.0 out of 55.0
1 – 4 of 152 reviews
Questions
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1 - 10 of 167 questions
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Featured questions first
Q: Will Blackberry Key2 phones be available for purchase at my AT&T store before 2021?
5 years ago0 Answers
Q: Are blackberry’s still being sold if so where can I get one? Also is AT&T the only service provider for them now?
5 years ago0 Answers
Q: Is keyone compatible with the fitbit app?
6 years ago1 Answer
- A: Good Morning gigipam! Thank you for your question, The Blackberry KeyOne has an Android operating system and uses the Google Play store for downloading apps. You should be able to download the Fitbit app from there and connect to your Fitbit device. Thank you for reaching out and being the best part of AT&T! John R AT&T Community Specialist6 years agoHelpful?
Q: Will the BlackBerry Keyone still be receiving security patches from BlackBerry Ltd?
6 years ago1 Answer
- A: Hi, caplanandgold, this is a great question. In researching the BlackBerry KEYone - Black (sku8410406) there seems to be no information on the above question. Maria R, A&T Community Specialist6 years agoHelpful?
Q: I’m tired of my iPhone and miss the BlackBerry days, but I’m nervous I won’t like the phone after using an iPhone for the past 10 years. Can I exchange if BB and I aren’t a good fit?
6 years ago1 Answer
- A: Hi NattyBisch, You are more than welcome to exchange your device if you are unsatisfied within the return period. If you purchased a device from AT&T on or after 3/4/20, you may return it within 14 days of the reopening of our stores; if you have any other questions, please review the return guidelines at https://www.att.com/shop/wireless/returnpolicy.html. ATTLorenzoCommunitySpecialist6 years agoHelpful?
Q: Is the Keyone 5G ready?
6 years ago1 Answer
- A: Hi StarCat,thanks for reaching out. Keyone is not 5G ready. Lorenzo, AT&T Community Specialist6 years agoHelpful?
Q: Can the KeyOne access AOL emails on the ATT account?
6 years ago1 Answer
- A: You should not have any issues accessing any email @RAH 527. ChrisZ, AT&T Community Specialist6 years agoHelpful?
Q: Can Blackberry Keyone work with a Samsung watch?
6 years ago1 Answer
- A: It will @Tamme. The watches require Android 5.0 or higher with at least 1.5 GB RAM. The Keyone meets both. ChrisZ, AT&T Community Specialist6 years agoHelpful?
Q: How old is the key one
6 years ago1 Answer
- A: Hi Powerplay, It came out in April 2017. David, AT&T Community Specialist6 years agoHelpful?
Q: can i transfer my att prepaid number to this?
6 years ago1 Answer
- A: Hi Gus F, Yes, you can. The phone comes with a postpaid plan, so you will be changing your plan as well. David, AT&T Community Specialist6 years agoHelpful?
1 - 10 of 167 questions
