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Chapter 1: Highlights
1:20
Chapter 2: Multi-perspective Pro-grade Camera
1:00
Chapter 3: Wireless PowerShare & Intelligent Learning
0:46
Samsung Galaxy S10 Smartphone Family
1:00
SmartThings Tracker
0:46
Device Trade-In Program
1:24
Tech You Need - AT&T Fast Charging Solutions
1:33
AT&T Ready to Go
1:08
Samsung Galaxy S10e
This Samsung Galaxy S10e - 256GB is no longer available.
Overview
Experience the next generation of Galaxy with the Samsung Galaxy S10e. With an intelligent battery, a pro-like camera with upgradeable camera features, Wireless PowerShare, and a large, immersive Infinity Display, you won't miss a beat.
Key features
Cinematic Infinity Display
Pro-like camera with upgradeable features
Intelligent Battery
Wireless PowerShare (Qi compatible)
Feature & Specs
| Size (inches) | 5.6 x 2.75 x 0.31 |
| Weight (ounces) | 5.29 |
| Display size (inches) | 5.8-inch Dynamic AMOLED Infinity Display with Corning® Gorilla® Glass 6 |
| Resolution (pixels) | 1080 x 2280 |
| Colors | 16 million |
| Rear-facing camera | 12 MP wide super speed dual pixel 16 MP ultra-wide (123-degree field of view) Dual aperture mode with f/1.5 and f/2.4 Epic shot camera with scene optimizer |
| Front-facing camera | 10 MP UHD Selfie |
| Video record | MP4, 3GP |
| Video playback | MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM |
| Shooting Options | AR Emoji, Food, Hyperlapse, Live Focus, Panorama, Photo, Pro, Slow Motion, Super slow-mo, Video |
| Battery capacity | 3100mAh (non-removable) |
| Talk Time (hours) | Up to 31 |
| Standby time (hours) | Up to 79, 280 (Always on Display on, off) |
| Audio playback time (hours) | Speaker: up to 42 hours Headset: up to 90 hours |
| Wireless charging capable | |
| Fast charging capable | Up to 32 minutes to 50%, 90 minutes to 100% |
| Chipset | Qualcomm® Snapdragon™ 855 |
| Cores | Octa-core, 1 at 2.8GHz, 3 at 2.4GHz, 4 at 1.7GHz |
| Internal memory storage | 256 GB |
| Expandable memory storage (sold separately) | Up to 512GB |
| Memory format | microSD™ |
| RAM | 6GB for 128GB 8GB for 256GB |
| Android® | 12 Subject to change based on future operating system updates |
| Voice dialing and voice commands |
| 5G Evolution Capable | The first step on our path towards 5G, enables faster speeds on our existing LTE network. For more info, visit att.com/5gevolution. |
| 4G-LTE | Bands 1, 2, 3, 4, 5, 7, 12, 14, 19, 20, 28, 29, 30, 38, 39, 40, 41, 46, and 66 |
| 4G | HSPA+ with enhanced backhaul |
| 3G – UMTS | 850/900/1700/1900/2100MHz |
| GSM/GPRS/EDGE | 850/900/1800/1900MHz |
| World phone | Quad-band |
| HD Voice capable | |
| Wi-Fi Calling capable | |
| AT&T Video call capable | |
| Wi-Fi connectivity | 802.11a/b/g/n/ac/i/r/ax |
| Wi-Fi-capablity | 2.4GHz & 5GHz |
| Near Field Communication (NFC) | Open, Secure |
| Bluetooth® technology | v5.0 + EDR, A2DP, LE |
| Mobile hotspot | Up to 10 devices |
| Noise suppression | Noise suppression by NXP® Solution |
| Wireless emergency alerts (CMAS) capable | |
| SIM Type | Nano |
| Preloaded apps from AT&T | AT&T Call Protect, AT&T Device Help, AT&T DriveMode®, AT&T Mobile Security, AT&T ProTechSM, AT&T Secure Family, AT&T Setup & Transfer, AT&T Smart Wi-Fi, AT&T WatchTV, Bleacher Report, Bleacher Report Live, CNN, DC Universe™, DIRECTV NOWSM, DIRECTV Remote, Game of Thrones: Conquest™, Great Big Story, HBO Go®, Mobile Services Manager (Games), NCAA March Madness Live |
| Preloaded apps from Samsung | Galaxy Wearable, S Health™, Samsung Calculator, Samsung Members (Samsung+), Samsung Notes, Samsung Pay, Samsung Smart Switch, SmartThings |
| Additional apps | Amazon® Shopping, Facebook®, Google Drive™, Google Duo, Google Maps™, Google Pay, Google Photos™, Google Play™ Movies & TV, Google Play™ Music, Google Play™ Store, Google Search, Spotify®, YouTube® |
| myAT&T | Provides fast, easy account access virtually anywhere, anytime. |
| Web browser | Samsung Browser and Google Chrome™ |
| Sensors | Accelerometer, ambient light, barometer, gyroscope |
| Text messaging | Insert pictures, video clips and sound clips easily (messaging charges apply). |
| Advanced Messaging | See when messages are delivered, read, and when others are typing a response. Send larger picture and video files up to 10 MB per attachment. |
| Mobile email | POP3/IMAP, Gmail™, Samsung Email, Microsoft® Exchange ActiveSync®, and more. |
| Microsoft Direct Push |
| Music Player | Google Play™ Music |
| Supported music formats | MP3, M4A, 3GA, AAC, OGG, OGA, WAV, WMA, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE |
| External music play controls | Via lockscreen |
| Hearing Aid (HAC) rating | M4,T3 |
| TTY/TTD compatible | |
| Real Time Text (RTT) capable |
| Device Eco-rating | The AT&T Eco-Rating 2.0 system gives you environmental and social details about this device. The system uses a total of 20 performance criteria across 5 different attributes: for a total rating of 1 to 5 stars: 19-20 (5-star), 16-18 (4-star), 13-15 (3-star), 10-12 (2-star), 8-9 (1-star) |
| Substances of concern | 4/4 |
| Environmentally preferable materials | 3/3 |
| Energy efficiency and charging | 1/1 |
| End of life and recycling | 2/2 |
| Environmentally and socially responsible manufacturing | 10/10 |
| Total Eco-Score | 20/20 (5-star) Please visit www.att.com/ecospace for additional information. |
| UPC | 887276324432 |
| SKU | 6839B |
What comes with the device
AC adapter (quick charge)
USB-C cable
OTG cable
Headset (wired)
Quick Start Guide
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Wireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer's devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment.
Limited 4G LTE availability. LTE is a trademark of ETSI.
All talk, data, and standby times depend on network configuration.
Overall rating
4.4
Design
4.4
Features
4.5
Performance
4.5
of 537 Samsung Galaxy S10e - 256GB reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
4/17/2021
Good quality and easy to use
I have not had this phone very long, but so far I am really enjoying it. It feels good in my hand and has good quality photos. It is easy to navigate and I have had no problems.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
6/20/2019
STAY AWAY FROM THIS PIECE OF GARBAGE
I recently upgraded through AT&T from my Samsung Galaxy S8 to this S10e. I had my S8 for a little over 2 and half years and I was overall pretty happy with it. The only reason I upgraded is because after 2 years, I started to notice that the battery life was not the same as it was when purchased. I expected the battery to start to suffer after 2 years so no big shock there. I decided to upgrade to the S10e and I have been nothing but disappointed with it and wish there was a way to get my S8See more
Helpful?
Reviews
Rating snapshot
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5 starsstars
1401
1401 reviews with 5 stars.
4 starsstars
452
452 reviews with 4 stars.
3 starsstars
123
123 reviews with 3 stars.
2 starsstars
45
45 reviews with 2 stars.
1 starstars
126
126 reviews with 1 star.
Overall Rating
4.4
455 out of 537 (85%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The phone offers good performance, camera quality, and a compact design.
- Customers appreciate the fast processor, ample storage, and sleek appearance.
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Average customer ratings
Design
Design, 4.4 out of 54.4
Features
Features, 4.5 out of 54.5
Performance
Performance, 4.5 out of 54.5
Most helpful favorable review
5 out of 5 stars.
Unbelievably fast. Astounding quality.
7 years ago
This is the greatest phone att has ever carried. The size is perfect and not cumbersome and goofy to hold and use like the s10+ and XS Max. The 6gb of ram is absolutely overkill for any normal person. This phone has more available ram while running than the XR even has in total. The powershare is intriguing and easy. The cameras are nothing short of astounding. The wide angle lens makes images look even better than they do to the eye in the moment. The 4k 60fps video is smooth and beautiful. the screen to body ratio is unmatched. The speed is unmatched. The display quality is unmatched except only by the others in the s10 family. For the money, there has never been a phone to even come close to this one. I am proud to say I sold my iPhone for this, and have already totally forgot whatever it was that made the iPhone "good" I cannot reccomend this phone enough.
196 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
STAY AWAY FROM THIS PIECE OF GARBAGE
6 years ago
I recently upgraded through AT&T from my Samsung Galaxy S8 to this S10e. I had my S8 for a little over 2 and half years and I was overall pretty happy with it. The only reason I upgraded is because after 2 years, I started to notice that the battery life was not the same as it was when purchased. I expected the battery to start to suffer after 2 years so no big shock there. I decided to upgrade to the S10e and I have been nothing but disappointed with it and wish there was a way to get my S8 back! This phone runs hot non-stop and the battery life is TERRIBLE. I am charging it at least 2 times a day and even after 2 years with my S8 I didn't need to do that. I am not even close to a heavy phone user. I have no games on my phone, I send about 25 texts a day and I am online MAYBE 30 minutes a day. This phones battery life is AWFUL. I cannot imagine what it would be like if I were a heavy user. I feel like I am back with my iPhone 4s with regard to the battery life. I am tied to a source of electricity constantly and I have been nothing but disappointed. PLEASE, if there is a way to get an S8 back in my hand let me know! I am now stuck paying for a phone upgrade for over 2 years for a phone that is a piece of garbage. Stay FAR away from this phone!!!!!
150 people found this helpful
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1 to 4 of 2147 reviews .
1 – 4 of 2147 reviews
4 out of 5 stars.
Dependable coverage
3 years ago
[This review was collected as part of a promotion.] I've had my galaxy s10e for almost a year. It has been dropped accidentally many times, yet there isn't a scratch one on it. The s10e is a very durable phone. Only thing I don't like is it's size. Overall the coverage, memory, and durability make it a great phone
Originally posted on Samsung US
3 out of 5 stars.
Phone has messed up within 1 year.
3 years ago
[This review was collected as part of a promotion.] The first phone of this model I had completely fried out with a year. It was under warranty and replaced with same model, new phone is now freezing constantly and refuses to unlock at times. No fall damage, no water damage, checked 3 times for internal damage and none to be found. I do not understand why I am having so many issues with these devices. But, other than the random malfunctions, it is a pretty cool phone.
Yes, I recommend this product.
Originally posted on Samsung US
Response from Samsung US:
3 years ago
Social Commerce
Hi Nikki,
Thank you for taking the time to review the Samsung Galaxy S10e. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with your phone freezing and not unlocking. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Unable to unlock Galaxy phone or tablet's screen (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
5 out of 5 stars.
By far best phone ever owned
4 years ago
[This review was collected as part of a promotion.] Had this phone for years and never had any issues. Of course newer phones have better cameras but the S10e never gave any issues..
Yes, I recommend this product.
Originally posted on Samsung US
5 out of 5 stars.
Great
5 years ago
Good value for the price my mom is enjoying it
Yes, I recommend this product.
Originally posted on Samsung Galaxy S10e - 128GB - Prism Black
Helpful?
Design
Design, 5.0 out of 55.0
1 – 4 of 2147 reviews
Questions
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Q: Can this phone/plan be used in Puerto Rico?
3 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black - AT&T PREPAID (AT&T Certified Pre-Owned)
1 Answer
- A: Hi jess2020. Yes it can be used in Puerto Rico for more information you can check the folowing discussion. https://forums.att.com/conversations/wireless-account/can-i-use-my-phone-in-puerto-rico/5defc9bebad5f2f6065f30d7 Thanks, ATTJohnCS3 years agoHelpful?
Q: can I do prepay on this Phone
3 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black - AT&T PREPAID (AT&T Certified Pre-Owned)
1 Answer
- A: Yes @Phylly. It is a Prepaid device. ChrisZ, AT&T Community Specialist3 years agoHelpful?
Q: What is the size comparison to the S8 Active?
Anonymous5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi @Anonymous, The online review I found shows that the two measure the same size. Roy, AT&T Community Specialist5 years agoHelpful?
Q: Does it have a headphone jack?
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi paula att, Yes, it does. David, AT&T Community Specialist5 years agoHelpful?
Q: Is this phone compatible with dexcom 6?
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi @S614, From our understanding, yes. For the best information, checking Dexcom's site or reaching out to them is recommended since it is a product they support. ChrisZ, AT&T Community Specialist5 years agoHelpful?
Q: Is this phone waterproof
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: It is water-resistant @Therep11. ChrisZ, AT&T Community Specialist5 years agoHelpful?
Q: I currently have an S7 Edge. I now need a phone that runs Android 9 or higher for work requirements. Will the s10e meet that requirement?
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: It does @reichardtp. Check out the Operating System under the Spec section for more info. ChrisZ, AT&T Community Specialist5 years agoHelpful?
Q: What are the differences between the S10 and S10e?
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi MissNessa, They are pretty similar, but the S10 has a few better features like battery, camera, memory, and higher res display, while the S10e costs less and is flat instead of the curved display. David, AT&T Community Specialist5 years agoHelpful?
Q: Is the S10E 5G compatible?
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi FroggieCindy, It is not. David, AT&T Community Specialist5 years agoHelpful?
Q: Can I get the information from my current phone transferred to the new phone. Like Contacts, photos ets
5 years agoOriginally posted on Samsung Galaxy S10e - 128GB - Prism Black
1 Answer
- A: Hi Radmom, Yes, you can. The easiest way is using a mobile transfer app, such as the AT&T mobile transfer app - https://www.att.com/features/mobile-transfer/ David, AT&T Community Specialist5 years agoHelpful?
1 - 10 of 160 questions