Check the available device storage and free up space.
INSTRUCTIONS & INFO
VIEW AVAILABLE MEMORY: Swipe down from the Notification bar then select the Settings icon. Note: This device is available with 32GB of internal memory and the option to add a MicroSD card (sold separately) up to 2TB. Purchase an SD memory card to expand your device memory.
Select the General tab, then select Storage.
Available internal storage will be listed under DEVICE. Available memory card space will be listed under EXTERNAL.
FREE UP MEMORY: From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the Delete icon. Note: You will be prompted to select OK to confirm.
REMOVE/FORCE STOP UNUSED APPS: From the Settings screen, select the General tab > Apps & notifications > App info > desired app.
From here, you may Uninstall or Force stop the app. Note: Factory installed apps cannot be uninstalled. Select Disable to disable background app usage and automatic updates.
CLEAR APP DATA: From the Settings screen, select the General tab > Apps & notifications > App info > desired app > Storage > Clear data. Note: To clear an app's cache, from the desired app's Storage screen, select Clear cache.
ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.