Available Memory

Available Memory

Check the available device storage and free up space.

  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar then select the Settings icon.
    Note: This device is available with 32GB of internal memory and the option to add a MicroSD card (sold separately) up to 2TB. Purchase an SD memory card to expand your device memory.
    device 5220/9006180_01.jpg
  2. Select the General tab, then select Storage.
    device 5220/9006180_02.jpg
  3. Available internal storage will be listed under DEVICE. Available memory card space will be listed under EXTERNAL.
    device 5220/9006180_03.jpg
  4. FREE UP MEMORY: From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the Delete icon.
    Note: You will be prompted to select OK to confirm.
    device 5220/9006180_04.jpg
  5. REMOVE/FORCE STOP UNUSED APPS: From the Settings screen, select the General tab > Apps & notifications > App info > desired app.
    device 5220/9006180_05.jpg
  6. From here, you may Uninstall or Force stop the app.
    Note: Factory installed apps cannot be uninstalled. Select Disable to disable background app usage and automatic updates.
    device 5220/9006180_06.jpg
  7. CLEAR APP DATA: From the Settings screen, select the General tab > Apps & notifications > App info > desired app > Storage > Clear data.
    Note: To clear an app's cache, from the desired app's Storage screen, select Clear cache.
    device 5220/9006180_07.jpg
  8. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.
    device 5220/9006180_08.jpg

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