Reset device

Reset device

Learn how to perform a soft and factory reset of the device.


Video

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INSTRUCTIONS & INFO
  1. From the home screen, tap the Apps icon.
    Note: Performing a device reset will wipe all personal data from the device and restore it to factory settings. This process cannot be reversed.
    device 2646/1001287726.jpg
  2. Tap Settings.
    device 2646/1001287727.jpg
  3. Tap Backup & reset.
    device 2646/1001287728.jpg
  4. Tap Reset phone.
    device 2646/1001287729.jpg
  5. Scroll to, then tap the Erase all data checkbox.
    device 2646/1001287738.jpg
  6. Tap OK.
    device 2646/1001287739.jpg
  7. Tap OK to reset the device to factory settings.
    device 2646/1001287740.jpg

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