Wireless Support/Device Support/
Email and messaging/
Send & receive email
Which device do you want help with?

Send & receive email

Add and download email attachments, respond to an email and more.



  1. From the home screen, tap Email.
    device 3190/1652060.jpg
  2. Tap the Mailbox tab to switch between mailboxes.
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  3. Tap the desired mailbox.
    device 3190/1652062.jpg
  4. To refresh the inbox, tap the Refresh icon.
    Note: When in "Easy" mode, you can't see the last time the inbox was updated.
    device 3190/1652063.jpg
  5. Tap to view the desired email.
    device 3190/1652064.jpg
  6. Tap the Reply icon to reply to the author of an email.
    device 3190/1652065.jpg
  7. Tap the Reply all icon to reply to the author and all other recipients of an email.
    device 3190/1652066.jpg
  8. Tap the Forward icon to forward an email to new recipients.
    device 3190/1652067.jpg
  9. To view or download an attachment, tap the desired attachment.
    device 3190/1652068.jpg
  10. To view an attachment, tap PREVIEW. To download an attachment, tap DOWNLOAD.
    Note: To view the downloaded file open the Gallery App or go to Apps > My Files > All Files > Device storage (If using an SD card) > Download.
    device 3190/1652069.jpg
  11. To delete an email, tap the Delete icon.
    device 3190/1652070.jpg
  12. To compose a new email, tap the Compose icon.
    device 3190/1652071.jpg
  13. Tap the To field then enter the desired recipients.
    device 3190/1652072.jpg
  14. Tap the Subject field then enter the desired email subject.
    device 3190/1652073.jpg
  15. Tap the Message field then enter the desired message.
    device 3190/1652074.jpg
  16. To attach a file, tap the Attachment icon then follow the on-screen prompts.
    device 3190/1652075.jpg
  17. Tap the Send icon to send.
    device 3190/1652076.jpg
  18. When a new email is received, the Email icon will display in the notification bar.
    device 3190/1652077.jpg

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