Wireless service is required to add International features. Certain eligibility rules and restrictions apply. Contact a sales representative or call Customer Care at 866.MOBILITY for details and assistance. To add online, go to att.com/myatt, log in, and follow the steps to view wireless plans and international options. Certain eligibility rules and restrictions apply.
AT&T unlimited plan customers can talk, text, and use their plan data with an eligible device in Mexico or Canada for no roaming charge. Go to att.com/roamna for details.
If you have purchased an international roaming package or otherwise added international roaming service and turned on your wireless phone abroad, it will automatically search for a wireless network. When the name or network number of the local operator is displayed, your phone should be ready to use.
With most devices, the + sign will appear if you press and hold the 0 key.
There are two requirements:
Yes. AT&T offers talk, text, and data service on more than 250 major cruise ships. Pay-per-use rates apply for usage while on board the ship. Discount packages are available for customers taking cruises on select ships. For a complete list of cruise ships and details, go to att.com/cruiseships.
Enter + then 1, followed by the area code and the number you are contacting. With most devices, the + sign will appear if you press and hold the 0 key. For calls or messages to another country, dial +, followed by the country code and local number.
Yes, as long as you have enabled a Wi-Fi Calling-compatible smartphone and are connected to a Wi-Fi hotspot. Wi-Fi Calling is not allowed in all countries. Go to att.com/wificalling for more information.
You can retrieve voicemail messages just like you do in the U.S.:
1. Dial into your voice mailbox (if necessary).
2. Press and hold the voicemail retrieval key on your phone (typically the “1” key).
3. Interrupt your personal greeting by pressing the “*” key and enter your voicemail password.
NOTE: In some cases, you may reach the main voicemail system greeting. If so, just enter your 10-digit AT&T wireless phone number, then follow step 3.
You are charged based on the international roaming package or feature on your account, or, if you have not purchased or otherwise added a feature, pay-per-use rates will apply. To browse features and rates, go to att.com/travel. International roaming rates apply for calls made and received. International roaming rates apply for messages sent, but your domestic messaging rate applies to messages received while outside the U.S.
When receiving standard voicemail messages:
Standard voicemail messages received when roaming outside of the U.S. are charged at international roaming calling rates, based on the international roaming feature on your account, or if you have not selected a feature, pay-per-use rates will apply.
When receiving Visual Voicemail messages:
Visual Voicemail messages received when roaming outside of the U.S. are charged at international roaming data rates, based on the international roaming feature on your account, or, if you have not selected a feature, pay-per-use rates will apply.
Text messaging is typically available in all countries in which AT&T has international voice roaming service—more than 225 countries. Data services are available in over 200 countries.
Go to att.com/travel to browse data package and feature options for your trip, or go to att.com/myatt and log in to get personalized recommendations. If you prefer not to use data, go to Settings on your device and turn off Cellular Data Roaming. For tips on using data abroad, go to att.com/wirelesstraveltips.
Stream Saver is included on select plans. Stream Saver is designed to identify streaming video content over the mobile network so that data speed and resolution of higher definition video can be adjusted to Standard Definition quality (about 480p). This allows customers to stream more video while using the same amount of data. Stream Saver will not apply to content it cannot identify as video. Additionally, your ability to stream and the resolution of video can be affected by other factors. Video content streamed over Wi-Fi® is not impacted by Stream Saver, nor is video from content providers who opt out of Stream Saver. Learn more at Stream Saver.
Yes, if your domestic plan includes Stream Saver. When Stream Saver is turned on for your line of service and you are roaming internationally (with or without an international package or feature), it will apply to your international video streaming as well. You can turn Stream Saver off and back on any time online.
With International Day Pass, you can use your Mobile Share or an AT&T unlimited plan while traveling abroad in more than 100 countries for a low daily fee. Instead of being charged per minute, message, or MB, you'll be charged $10/day per device, only for each 24-hour period you use your device in any of the 100+ countries where International Day Pass is available. You'll get unlimited talk within and between International Day Pass countries and back to the U.S., unlimited text, and use of the data plan that you use at home. Since charges won't be incurred until you use your phone abroad, you should add International Day Pass to each device prior to traveling abroad.
If you're in an International Day Pass country, you can call within or between International Day Pass countries and back to the U.S. for no additional charge. Calls to countries not included in International Day Pass will incur International Long Distance charges. Per-minute pay-per-use rates will apply, unless an International Long Distance package is added to the line placing the call. Go to att.com/worldconnect to review rates and options.
International Day Pass is available in more than 100 countries in Europe, Asia, Central and South America, and the Caribbean. Go to att.com/globalcountries to review the complete list of included countries.
When you land in a country included in International Day Pass and turn on your device, you'll be sent a text message reminding you how International Day Pass works. You are charged the $10 daily fee and your 24-hour access to International Day Pass begins the first time you make or receive a phone call, send a text or use data. You won't be charged another daily fee until that 24-hour period ends and you trigger a new 24-hour access period by using your device in an included country.
You will only be charged one daily fee per 24-hour period for International Day Pass, even if you travel to multiple included countries.
You should consider turning off Wi-Fi Calling when traveling in International Day Pass countries due to how long distance calling charges are applied. Once a $10 daily fee is triggered, International Day Pass provides unlimited calling back to the U.S. and within and between International Day Pass countries at no additional charge as well as unlimited texting to the world. With Wi-Fi Calling, there’s no additional charge for your calls back to the U.S., but calls to all other countries will be billed based on your domestic calling plan or international long distance package, if applicable. For additional information on Wi-Fi Calling, go to att.com/wificalling.
If you don't want to be charged another daily fee, stop using your device before your 24-hour International Day Pass expires. We recommend that you turn off Cellular Data Roaming in your device Settings or place your device in Airplane Mode to prevent it from accidentally triggering a daily fee.
No. You'll start a 24-hour session only if you use the cellular network by making or receiving a phone call, sending a text or using data. If you stop using your device before your 24-hour session ends, you won't be charged again. If you continue to use your device, you'll be charged another daily fee for another 24-hour session.
If you have International Day Pass, but go to a country that isn't included, pay-per-use rates will apply, unless an International travel package available for that country, such as AT&T Passport, is added to that device. Go to att.com/globalcountries to review products available by country.
You'll be charged $10/day when you use your phone in a country included in International Day Pass. Passport rates and allowances will only apply in Passport countries that are not included in International Day Pass. Go to att.com/globalcountries to review products available by country.
No, you don't need to remove International Day Pass when you return to the U.S. International Day Pass only charges a daily fee when you use your device in an included country. And when you travel abroad in the future, International Day Pass is already on your device so you're all set for your next international trip.
If you don't want to use International Day Pass for future trips abroad, go to att.com/myatt and remove the feature or call 1.314.925.6925 to remove it. Once removed, pay-per-use rates will apply, unless another International travel option is added to that device. Go to att.com/travel to review pay-per-use rates and products available by country.
If you are having difficulty using data services outside the U.S., try these troubleshooting steps:
For questions while roaming outside the U.S., contact AT&T by calling +1.314.925.6925, a free call from your AT&T wireless phone, 24 hours a day, 7 days a week.