Contact a sales representative or call Customer Care at 866.MOBILITY. To add online, go to att.com/myatt, log in, and follow the steps to view international options. Certain eligibility rules and restrictions apply.
If you have purchased an international roaming package or otherwise added international roaming service and turned on your wireless phone abroad, it will automatically search for a wireless network. When the name or network number of the local operator is displayed, your phone should be ready to use.
To call or send a message back to the U.S., simply dial +, followed by 1, then the area code and number.
To call or send a text to another country, dial +, followed by the country code and local number.
With most devices, the + sign will appear if you press and hold the 0 key.
An LTE network must be commercially available to AT&T customers roaming in the visited country. As new carriers become available, AT&T will provide that information at att.com/globalcountries.
Your device must be LTE-capable and compatible with the frequency (band) over which LTE is deployed on the foreign network. If LTE is not available or your LTE device does not support the LTE frequency band(s) required, you will automatically attach to a network with the next fastest data speed, typically 3G.
Yes. AT&T offers talk, text, and data service on more than 250 major cruise ships. Pay-per-use rates apply for usage while on board the ship. Discount packages are available for customers taking cruises on select ships. For a complete list of cruise ships and details, go to att.com/cruiseships.
Enter + then 1, followed by the area code and the number you are contacting. With most devices, the + sign will appear if you press and hold the 0 key. For calls or messages to another country, dial +, followed by the country code and local number.
Yes, as long as you have enabled a Wi-Fi Calling-compatible smartphone and are connected to a Wi-Fi hotspot. Wi-Fi Calling is not allowed in all countries. Go to att.com/wificalling for more information.
You can retrieve voicemail messages just like you do in the U.S.:
1. Dial into your voice mailbox (if necessary).
2. Press and hold the voicemail retrieval key on your phone (typically the “1” key).
3. Interrupt your personal greeting by pressing the “*” key and enter your voicemail password.
NOTE: In some cases, you may reach the main voicemail system greeting. If so, just enter your 10-digit AT&T wireless phone number, then follow step 3.
You are charged based on the international roaming package or feature on your account, or, if you have not purchased or otherwise added a feature, pay-per-use rates will apply. To browse features and rates, go to att.com/travel. International roaming rates apply for calls made and received. International roaming rates apply for messages sent, but your domestic messaging rate applies to messages received while outside the U.S.
When receiving standard voicemail messages:
Standard voicemail messages received when roaming outside of the U.S. are charged at international roaming calling rates, based on the international roaming feature on your account, or if you have not selected a feature, pay-per-use rates will apply.
When receiving Visual Voicemail messages:
Visual Voicemail messages received when roaming outside of the U.S. are charged at international roaming data rates, based on the international roaming feature on your account, or, if you have not selected a feature, pay-per-use rates will apply.
Go to att.com/travel to browse data package and feature options for your trip, or go to att.com/myatt and log in to get personalized recommendations. If you prefer not to use data, go to Settings on your device and turn off Cellular Data Roaming. For tips on using data abroad, go to att.com/wirelesstraveltips.
Stream Saver is designed to identify streaming video content so data speed and resolution of higher definition video can be adjusted to Standard Definition quality (about 480p). This allows you to stream more video while using the same amount of data. Stream Saver is included on select plans, including Mobile Share Advantage, Mobile Share Value, Mobile Share, AT&T Unlimited Plus, AT&T Unlimited Plan, the Unlimited Data Plan, and other select consumer and business plans. Stream Saver does not apply to content not identifiable as video. And of course, video streaming and resolution can also be affected by other factors. Go to att.com/streamsaver for more information.
Yes, if your domestic plan includes Stream Saver. When Stream Saver is turned on for your line of service and you are roaming internationally (with or without an international package or feature), it will apply to your international video streaming as well. You can turn Stream Saver off and back on any time online.
The AT&T Global Wi-Fi app is a downloadable application for iPhone®, iPad®, and Android™ devices that enables customers with qualifying international packages and features to connect to participating international Wi-Fi hotspots in select countries listed at att.com/globalcountries. For more details, go to att.com/intlwifi before traveling.
To get AT&T international Wi-Fi service, you must have a qualifying international package with unlimited international Wi-Fi access. When you purchase a qualifying package and it becomes effective, you will receive an SMS and/or an email with a link to download the AT&T Global Wi-Fi app. Or, you can go directly to the App Store or Google Play store to download the app once your package is effective. The app assists in finding and connecting to participating international AT&T Global Wi-Fi partner and public hotspots available in select countries while traveling abroad. It is recommended that you download the app before you travel internationally. Data usage/rates apply for downloading the app. For a list of countries, go to att.com/globalcountries.
With International Day Pass, you can use your Mobile Share or an AT&T Unlimited plan while traveling abroad in more than 100 countries for a low daily fee. Instead of being charged per minute, message, or MB, you'll be charged $10/day per device, only for each 24-hour period you use your device in any of the 100+ countries where International Day Pass is available. You'll get unlimited talk within and between International Day Pass countries and back to the U.S., unlimited text, and use of the data plan that you use at home. You also get unlimited Wi-Fi access at participating hotspots in select countries when you download and use the AT&T Global Wi-Fi app. Although charges won't be incurred until you use your phone abroad, you should add International Day Pass to each device prior to traveling abroad.
What countries can I call with International Day Pass while traveling abroad?If you're in an International Day Pass country, you can call within or between International Day Pass countries and call back to the U.S. for no additional charge. Calls to countries not included in International Day Pass will incur International Long Distance charges. Per-minute pay-per-use rates will apply, unless an International Long Distance package is added to the line placing the call. Go to att.com/worldconnect to review rates and options.
International Day Pass is available in more than 100 countries in Europe, Asia, Central and South America, and the Caribbean. Go to att.com/globalcountries to review the complete list of included countries.
When you land in a country included in International Day Pass and turn on your device, you'll be sent a text message reminding you how International Day Pass works. You are charged the $10 daily fee and your 24-hour access to International Day Pass begins the first time you make or receive a phone call, send a text or use data. You won't be charged another daily fee until that 24-hour period ends and you trigger a new 24-hour access period by using your device in an included country.
If you're in an International Day Pass country, you can call within or between International Day Pass countries and call back to the U.S. for no additional charge. Calls to countries not included in International Day Pass will incur International Long Distance charges. Per-minute pay-per-use rates will apply, unless an International Long Distance package is added to the line placing the call. Go to att.com/worldconnect to review rates and options.
You should consider turning off Wi-Fi Calling when traveling in International Day Pass countries due to how long distance calling charges are applied. Once a $10 daily fee is triggered, International Day Pass provides unlimited calling back to the U.S. and within and between International Day Pass countries at no additional charge as well as unlimited texting to the world. With Wi-Fi Calling, there’s no additional charge for your calls back to the U.S., but calls to all other countries will be billed based on your domestic calling plan or international long distance package, if applicable. For additional information on Wi-Fi Calling, go to att.com/wificalling.
If you don't want to be charged another daily fee, stop using your device before your 24-hour International Day Pass expires. We recommend that you turn off Cellular Data Roaming in your device Settings or place your device in Airplane Mode to prevent it from accidentally triggering a daily fee.
No. You'll start a 24-hour session only if you use the cellular network by making or receiving a phone call, sending a text or using data. If you stop using your device before your 24-hour session ends, you won't be charged again. If you continue to use your device, you'll be charged another daily fee for another 24-hour session.
If you have International Day Pass, but go to a country that isn't included, pay-per-use rates will apply, unless an International travel package available for that country, such as AT&T Passport, is added to that device. Go to att.com/globalcountries to review products available by country.
You'll be charged $10/day when you use your phone in a country included in International Day Pass. Passport rates and allowances will only apply in Passport countries that are not included in International Day Pass. Go to att.com/globalcountries to review products available by country.
No, you don't need to remove International Day Pass when you return to the U.S. International Day Pass only charges a daily fee when you use your device in an included country. And when you travel abroad in the future, International Day Pass is already on your device so you're all set for your next international trip.
If you don't want to use International Day Pass for future trips abroad, go to att.com/myatt and remove the feature or call 1.314.925.6925 to remove it. Once removed, pay-per-use rates will apply, unless another International travel option is added to that device. Go to att.com/travel to review pay-per-use rates and products available by country.