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Check out our tools, video, and tips to troubleshoot slow, intermittent, or lost internet service.
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Where's my tech?
Find out the status of your appointment.
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Get help with your internet
Having trouble with your home internet connection? Explore ways to fix it.
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Find outages affecting your area
Experiencing issues or outages with your internet or DSL service? Here are ways to discover the problem and get back online.
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Internet outage FAQ
Find out if there’s an outage in your area, sign up to get notified when there’s an outage, and learn how to fix slow internet issues.
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Common web error messages
Learn about common web errors and what to so if you see them.
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Troubleshoot your AT&T Internet
Explore tools and other ways to fix your home AT&T Internet connection.
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