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Move, change, suspend & cancel service
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Cancel or reactivate wireless service for U.S. military or service members
Learn how to cancel or reactivate AT&T wireless service if you’re U.S. military, a service member or a qualifying spouse or dependent.
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Cancel your internet, TV, or home phone service
For your protection, only the account owner can cancel TV, internet, or home phone service.
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Cancel wireless service or remove a line
Learn how to remove a wireless line from your account or cancel service.
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Suspend wireless service or block a device
Is your device lost or stolen? Find out how to block a device or suspend your service. You can also suspend service for personal reasons.
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Suspend service due to Federal Government deployment
Federal government workers and their families deployed on official business to international locations can suspend their wireless services.
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Suspend service
You may place your AT&T service on temporary hold for military deployment, disaster relief, or personal reasons.
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Suspend AT&T PREPAID service and block your device
Protect your AT&T PREPAID (formerly GoPhone) phone or device from unauthorized use if it’s lost or stolen.
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Cancel your AT&T PREPAID service
Your service automatically ends 60 days after your balance expires.
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Suspend DIRECTV service
You can temporarily suspend your DIRECTV account. This is a helpful option if you’ll be vacationing for an extended period.
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Your final AT&T Internet, Digital Phone, U-verse TV bill
Your final bill reflects charges for services up until the day they were disconnected, including any one-time charges.
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Hold or cancel service for U.S. military and service members
If you’re an eligible service member or a qualifying dependent, and you’re being deployed outside our coverage area, you can hold or cancel your service.
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