Cancel & suspend

Learn how to cancel or reactivate AT&T wireless service if you’re U.S. military, a service member or a qualifying spouse or dependent.

For your protection, only the account owner can cancel TV, internet, or home phone service.

Learn how to remove a wireless line from your account or cancel service.

Is your device lost or stolen? Find out how to block a device or suspend your service. You can also suspend service for personal reasons.

Federal government workers and their families deployed on official business to international locations can suspend their wireless services.

You may place your AT&T service on temporary hold for military deployment, disaster relief, or personal reasons.

Protect your AT&T PREPAID (formerly GoPhone) phone or device from unauthorized use if it’s lost or stolen.

Your service automatically ends 60 days after your balance expires.

You can temporarily suspend your DIRECTV account. This is a helpful option if you’ll be vacationing for an extended period.

Your final bill reflects charges for services up until the day they were disconnected, including any one-time charges.

If you’re an eligible service member or a qualifying dependent, and you’re being deployed outside our coverage area, you can hold or cancel your service.