Service checkup
Something not working correctly? Fix common service and device issues.
Service checkup
Something not working correctly? Fix common service and device issues.
Service checkup
Something not working correctly? Fix common service and device issues.
Local outage checks
One-click fixes
Service and equipment scans
Personalized troubleshooting
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Fix an Issue
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Browse topics
Installation & order status
Internet connections, web browsing & security
Troubleshooting & repair
Wi-Fi gateways & equipment
Installation & order status
Internet connections, web browsing & security
Troubleshooting & repair
Wi-Fi gateways & equipment
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Helpful videos
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Community forums
Have questions about your service? Explore our community forums for answers.
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Contact us
Contact us
Bill & account
Monday - Friday, 8am - 7pm local time
Saturday, 8am - 5pm local time
Tech support
Available 24/7
Other contact options
New service
Monday - Friday, 7am - 9pm CT
Saturday, 8am - 9pm CT
Sunday, 10am – 9pm CT
ConnecTech paid tech support
Every day, 7am - 10pm CT
Disability resources
TTY: 866.241.6567
Voice: 866.241.6568
Monday - Friday, 9am - 9pm CT
Saturday, 10:00am - 6:45pm CT