A subaccount is a Member ID email address set up under the account owner’s primary Member ID. Only the account owner can create and manage subaccounts. For example, the account owner would have a primary Member ID email and their spouse or children would have subaccount Member ID emails.
- You may have up to 20 subaccounts (up to 10 active at one time) under your primary Member ID email. You can't delete subaccounts, but you can disable them.
- Subaccount users can manage Phone features, get product support, and chat with an agent.
- The Member ID email for a subaccount will not appear on the bill.
- A few additional steps are required for creating subaccounts for any child under the age of 13.
If you created a free AT&T email account after June 12, 2011, and you're not an AT&T Internet or DSL customer, you can't create subaccounts.