AT&T Remote Support app

Start the AT&T Remote Support session
To begin the AT&T Remote Support session, follow these steps:

1. Enter the PIN provided by the AT&T representative.
2. Accept the Terms and Conditions.

Important details
While your support session is active, the AT&T representative can view your screen, and you can watch what is happening on your device.

• During the session, an AT&T icon will display at the top left of your screen.
• AT&T Remote Support requires a data connection, but you won't be charged for data used for the session.
• Data used unrelated to AT&T Remote Support may be charged against your usage allotment.
• AT&T Remote Support works using both Wi-Fi and mobile data.
• Read the AT&T Remote Support Terms and Conditions.