AT&T THANKS ®

It’s our way
of saying thanks

AT&T THANKS is our customer appreciation program—plain and simple.

AT&T THANKS is all for you

Get access to exclusive benefits like movies, music, priority services, and more.
Eligible AT&T customers are automatically enrolled1 in AT&T THANKS. No sign-up needed.

Find out which tier of benefits you're eligible for today. Questions?
Read the FAQ section below.


Select services below to explore tiers

Choose different service and feature combinations to learn about all tiers.
Already know your tier? See the benefits chart below.

Core Services

Premium features

icon_Tiers_WS

Wireless

icon_Tiers_TV

DIRECTV®/U-verse TV

icon_Tiers_BB

AT&T U-verse®
High Speed Internet

+

icon_Tiers_WS

Wireless
15GB+data

icon_Tiers_TV

DIRECTV®/U-verse TV
240+channels


As you select services and features above, tier eligibility will appear here.

BlueGoldPlatinum

AT&T THANKS FAQ

Do I have to join AT&T THANKS to receive benefits?

Eligible AT&T customers are automatically enrolled in AT&T THANKS. If you have an eligible service with AT&T, benefits will automatically be available to you.

What types of benefits does AT&T THANKS offer?

AT&T THANKS is a customer appreciation program with a variety of offers and benefits for eligible customers. Benefits vary depending on customer tier: Blue, Gold or Platinum. Examples include:

  • Movie tickets
  • Presale access to tickets for concerts
  • Wi-Fi Hot Spots
  • Same day delivery of eligible new devices (restrictions apply)
  • One year of access to stream movies & shows with Fullscreen (For wireless customers only. Restrictions apply)
  • Expedited service when calling AT&T customer service

Most benefits are redeemable online at the AT&T THANKS website. Check back often to see what’s new.

What determines the tier level for AT&T THANKS?

The number of eligible AT&T products and services a customer has determines their tier level – Blue, Gold, Platinum – and available benefits.

Can I change tiers once I am in a tier for AT&T THANKS?

Yes. Customers may automatically change tiers by adding an eligible product or service with AT&T1. AT&T has a wide range of products and services that are a part of AT&T THANKS. As your need for AT&T products and services grows, so will your benefits.

How do I redeem my benefits?

Customers logged into myAT&T can access AT&T THANKS under My benefits and rewards on their Account overview page. Simply select Explore benefits to see your available benefits and redemption instructions for each.

1.AT&T postpaid wireless, DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers in good standing are required in order to qualify for tiered benefits. The following services do not qualify for tiered benefits: Data-only plans, Pre-paid wireless, DSL, Fixed Wireless Broadband, dial-up services, Cricket, and AT&T PREPAID. Business accounts and AT&T employees are not eligible for AT&T THANKS programs.

Tiers are determined based on the number and type of qualifying services associated with an account in good standing. Adding a qualifying service may elevate the account to a higher tier. New tier will be reflected in account within 45 days of the new service activation. If a qualifying service is cancelled, account will remain in the higher tier for approximately 90 days from the cancellation date before moving to the lower tier associated with remaining active services. If all qualifying services are cancelled, account loses tier status. If qualifying service(s) are reactivated, tier status will be restored within approximately 90 days of service reactivation. The following customers may be legally prohibited from accepting gifts from AT&T and are not eligible for AT&T THANKS program benefits: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

2.  Ticket Twosdays: Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing. Excludes Cricket and AT&T PREPAID customers, business accounts and AT&T employees. Buy one ticket for any Tuesday showing of a standard 2D movie at select Buy one ticket for any Tuesday showing of a standard 2D movie at select theaters, get one of equal or lesser value free for the same movie. Limit one free ticket per account per week. Supplies of free tickets are limited and the number of free tickets available each week will be set by AT&T in its sole discretion and may vary. Once all available tickets for a particular week have been claimed, AT&T will update att.com/tickettwosdays; check website for availability before making a purchase. Must complete online account validation process. Wireless customers must consent to receive a validation code by text message to the wireless number provided; text messaging and data rates may apply. Once validated, customer will be directed to redemption website to purchase tickets. Discount code will be automatically applied at checkout. Discount code valid for 6 days from validation of account; if tickets not purchased at time of validation, customer must revalidate account. AT&T cannot guarantee ticket availability for all movie titles or show times. Additional restrictions apply. Terms subject to change at any time without notice. Visit att.com/attthanks for complete details. The following type of customers may be legally prohibited from accepting gifts from AT&T and are not eligible : a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

3. Priority Presale/Reserved Seats:  Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing. Excludes Cricket and AT&T PREPAID customers, business accounts and AT&T employees. Tickets available on first-come, first-serve basis while supplies last. Ticket limits vary per ticket offer. Once available priority presale codes (“Passwords”) have been distributed, AT&T will update att.com/frontoftheline. Must complete online account validation process. Wireless customers must consent to receive a pin by text message to the wireless number provided; text messaging and data rates may apply. After validation, will receive unique, case-sensitive Password and will be directed to a Live Nation® redemption website to purchase tickets. Must paste Password in applicable field to unlock priority presale tickets. One Password per transaction. Password expires when priority presale ends, or while supplies last, whichever is first. If tickets not purchased at time of validation and customer forgets Password, customer must revalidate account. Live Nation, Ticketmaster® and other ticket vendor Terms of Use apply. Fees and service charges may apply. Cannot combine with any other offer. Tickets are not for resale. Void where prohibited. Additional restrictions apply. Terms subject to change at any time without notice. Visit att.com/frontoftheline for complete details.

The following types of customers may be legally prohibited from accepting gifts from AT&T and are not eligible: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

4. Same-day delivery & setup:   Online orders only. Orders must be placed between 8 a.m. and 4 p.m. local time. Must purchase and activate eligible device online with wireless service agreement and qualifying voice and/or data plan. Requires account holder/authorized user present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in eligible markets. Visit enjoy.com/pages/where-we-deliver for eligible zip codes and markets. Other geographic and service restrictions apply. Enjoy will contact customer to schedule up to 60 minutes to deliver and set up eligible device (Enjoy delivery). No charge to customer for Enjoy delivery. Enjoy delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change. Same-day delivery & setup subject to Enjoy terms of service found at enjoy.com/pages/terms and privacy policy found at enjoy.com/pages/privacy.

5. Premier Support for Platinum tier customers only who call 611 or 1-800-331-0500. Limited to English calls for service, sales, and retention. Average wait time may vary based on call volumes.

6. For Platinum tier customers only. Limited to calls made for AT&T Mobility or TV products. Purpose of call limited to service, sales and/or retention. Limited to calls in English only. Pending call volumes.

7. No Purchase Necessary: Offer ends 11:59 PM ET 12/31/2017 or when ticket inventory is exhausted whichever occurs first. To participate you must be an existing AT&T postpaid wireless (excludes data-only plans, DIRECTV (excludes DIRECTV NOW), U-verse TV or an AT&T Internet customer (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing and a legal citizen of the 50 U.S. or D.C. 18 or older (19 in NE and AL, 21 in MS). Receipt of email invitation or submission of ticket request does not guarantee prize. Two (2) tickets per eligible responder will be distributed on a first come first served basis. Tickets not subject to resale. Subject to complete Official Rules att.com/eventaccess. Add’l terms and restrictions apply. Exclusions apply. Void where prohibited.

8. 1 Year Fullscreen: Offer ends 10/31/17. Not avail. in Puerto Rico and United States Virgin Islands. Eligible AT&T wireless customers receive access for 1 year from creation of Fullscreen account at no extra cost ($71.88 value) with your AT&T wireless plan. Eligibility: Req’s consumer AT&T wireless postpaid svc. w/messaging. Sign up at fullscreen.com/att and eligible customers will receive a verification text. Reply to verify. Message and data rates may apply. Must activate Fullscreen account by 10/31/17. Excludes CRU and COU accounts. Limit: 1 Fullscreen offer per wireless acct. Must remain active & in good standing on wireless or Fullscreen access ends. May or may not be combinable with other offers. Offered by AT&T, and subject to Fullscreen terms and conditions. Offer details at fullscreen.com/att. Free In App Streaming: Fullscreen & wireless customers in the U.S. (excludes Puerto Rico and U.S. Virgin Islands). In-App streaming does not count against your data allotments. Exclusions: App download may incur data usage/charges. Non-streaming app activity may incur data usage. Use subject to wireless service terms including those related to data speed. Streaming may not work at reduced speeds. See fullscreen.com/devices for a list of eligible devices (sold separately). Gen. WIRELESS Svc Terms: Subj. to Wireless Customer Agmt (att.com/wca). Credit approval, taxes, activation ($25) & other fees, monthly, other charges, usage, coverage & other restrs apply. Coverage not available everywhere. Offer, terms & restrs’ subject to change & may by modified or terminated at any time without notice. See att.com/broadbandinfo for AT&T’s network management practices.