BENEFIT TIERS

Explore AT&T THANKS® benefits by tier

Start taking advantage of exclusive benefits, insider access, and special offers just for choosing AT&T.1 No need to sign up. You’re already in.

Questions? See our FAQs.


Your AT&T THANKS benefits explained

Choose different service and feature combinations to see benefits by tier. Already know your tier? Check out the benefits chart below.

Core Services

Premium features

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Wireless

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DIRECTV®/U-verse TV

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AT&T U-verse®
High Speed Internet

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Wireless
15GB+data

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DIRECTV®/U-verse TV
240+channels


As you select services and features above, tier eligibility will appear here.

Blue Gold Platinum
Blue Gold Platinum

1. AT&T postpaid wireless, DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers in good standing are required in order to qualify for tiered benefits. The following services do not qualify for tiered benefits: Data-only plans, Pre-paid wireless, DSL, Fixed Wireless Broadband, dial-up services, Cricket, and AT&T PREPAID. Business accounts and AT&T employees are not eligible for AT&T THANKS programs.

Tiers are determined based on the number and type of qualifying services associated with an account in good standing. Adding a qualifying service may elevate the account to a higher tier. New tier will be reflected in account within 45 days of the new service activation. If a qualifying service is cancelled, account will remain in the higher tier for approximately 90 days from the cancellation date before moving to the lower tier associated with remaining active services. If all qualifying services are cancelled, account loses tier status. If qualifying service(s) are reactivated, tier status will be restored within approximately 90 days of service reactivation. The following customers may be legally prohibited from accepting gifts from AT&T and are not eligible for AT&T THANKS program benefits: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

2. Ticket Twosdays: Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing. Excludes Cricket and AT&T PREPAID customers, business accounts and AT&T employees. Buy one ticket for any Tuesday showing of a standard 2D movie at select theaters, get one of equal or lesser value free for the same movie. Limit one free ticket per account per week. Supplies of free tickets are limited and the number of free tickets available each week will be set by AT&T in its sole discretion and may vary.. Once all available tickets for a particular week have been claimed, AT&T will update att.com/attthanks; check website for availability before making a purchase. Customer may access offer via AT&T Thanks website or the AT&T THANKS app available for download at Apple and Android stores. Data/messaging rates may apply for app download and usage. Must complete online account validation process. Once validated, customer will be directed to redemption website to purchase tickets. Discount code will be automatically applied at checkout. Discount code valid for 6 days from account validation; must revalidate account if tickets not purchased at time of validation. AT&T cannot guarantee ticket availability for all movie titles or show times. Additional restrictions apply. Terms subject to change at any time without notice. Visit www.att.com/attthanks for complete details The following type of customers may be legally prohibited from accepting gifts from AT&T and are not eligible : a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

3. Event Access: Offer ends 11:59 PM ET 12/31/2018 or when ticket inventory is exhausted whichever occurs first. Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing prior to the start of the promotion. Excludes Cricket and AT&T PREPAID customers, business accounts, AT&T employees and, Authorized Retailers. You must be a legal resident of the 50 United States or D.C and be 18 or older (19 in NE and AL, 21 in MS). Must access offer through the AT&T THANKS app available for download at Apple and Android stores. Data/messaging rates may apply for app download and usage. Receipt of email invitation or submission of ticket request does not guarantee prize. Two (2) tickets per eligible responder will be distributed on a first-come, first-serve basis while supplies last. Limit one pair of tickets per month per account. Sponsor and Properties Terms of Use apply. Cannot combine with any other offer. Tickets are not for resale. Void where prohibited. Additional restrictions apply. Terms subject to change at any time without notice. Visit eventaccess.att.com/terms for complete details. The following types of customers may be legally prohibited from accepting gifts from AT&T and are not eligible: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

4. Readly: Ends 3/31/19. Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV, AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing prior to the start of the promotion, and AT&T employees who have qualifying AT&T services . Excludes Cricket and AT&T PREPAID customers and business accounts. Free limited time subscription access to unlimited reading with Readly determined by benefit level at time of offer validation as follows: one (1) month for AT&T THANKS blue tier customers and AT&T employees with qualifying AT&T services, two (2) months for AT&T THANKS gold tier customers, or three (3) months for AT&T THANKS platinum tier customers. Limits: Limit one Readly offer per account. Access unlimited magazines on up to five devices. Redemption: Must complete account validation through AT&T THANKS App. Data/messaging rates may apply for app download and usage. After validation, you will be directed to a Readly® redemption website to redeem offer. Upgrades: Free limited time subscription period is paused if customer upgrades to paid subscription. May return to free subscription period within 2 years of trial enrollment date. Free subscription period expires 2 years from enrollment if not used in full. Readly’s Privacy Policy and Terms and Conditions of Use apply. Certain magazines may contain mature content; use parental controls to restrict access. Offer is non-transferrable. Cannot be combined with any other offer. Additional restrictions may apply. Terms subject to change at any time without notice.

The following types of customers may be legally prohibited from accepting gifts from AT&T and are not eligible: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

5. AT&T THANKS Sound Studio: Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing prior to the start of the promotion. Excludes Cricket and AT&T PREPAID customers, business accounts, AT&T employees and, Authorized Retailers. You must be a legal resident of the 50 United States or D.C and be 18 or older (19 in NE and AL, 21 in MS).
Ticket Access: One of the following two (2) methods will be used to access tickets. Ticket Access method for AT&T Sound Studio Events shall be at the sole discretion of AT&T.

1. Event Access: Offer ends 11:59 PM ET 12/31/2018 or when ticket inventory is exhausted whichever occurs first. A customer may participate through the AT&T THANKS app or through a targeted social post. Data/messaging rates may apply for app download and usage. Follow the link in the social post or AT&T THANKS app to the respective URLs at thankssoundstudio.com and follow the instructions to request two (2) tickets for an AT&T Thanks Sound Studio event (“Event”). Tickets will be given away on a first come, first served basis. Tickets not subject resale. Transportation or lodging will not be provided in connection with the Event. You will be contacted by email no later than two (2) business days after confirmation of request if awarded tickets and you may be required to provide AT&T ("Sponsor") with requested documentation. If you do not receive a responsive email from atteventaccess@themarketingarm.com you have not been awarded tickets. If you cannot be contacted, fail to timely respond or fail to timely provide any requested documentation, you will forfeit your gift. Limit: Only two tickets may be redeemed per month per account. Terms subject to change at any time without notice.

2. Selection via Sweepstakes: AT&T (“Sponsor”) shall conduct a sweepstakes to select customers via a random drawing to receive two (2) tickets for an AT&T Thanks Sound Studio event (“Event”). NO PURCHASE NECESSARY. Transportation or lodging will not be provided in connection with the Event. Entry period, event tickets, and random drawings for the sweepstakes are at the sole discretion of Sponsor. Customers can enter the sweepstakes via the AT&T Thanks App or online: thankssoundstudio.com. Data/messaging rates may apply for app download and usage. By participating in the Sweepstakes, customers agree to be bound by the Official Rules of the sweepstakes and by the interpretations of the Official Rules by Sponsor. Official Rules for each sweepstakes can be found at thankssoundstudio.com .

The following types of customers may be legally prohibited from accepting gifts from AT&T and are not eligible: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.

6. AT&T Ready to GoSM service: Account holder or authorized user must be present, and at least 18 years of age with a government-issued photo ID. Limited to select ZIP Codes in eligible markets. Go to att.com/readytogo for eligible ZIP Codes and markets. Other geographic and service restrictions apply and are subject to change. AT&T is not responsible for lost or damaged software or data. AT&T Ready to GoSM service is subject to terms and conditions. and privacy policy.

7. Premier Support for Platinum tier customers only who call 611 or 1-800-331-0500. Limited to English calls for service, sales, and retention. Average wait time may vary based on call volumes.

8. Priority services for Platinum tier customers only. Limited to calls made for AT&T Mobility or TV products. Purpose of call limited to service, sales and/or retention. Limited to calls in English only. Pending call volumes.

9. Spotify: Ends 12/31/19. New Spotify Premium subscribers only. Eligibility & restr's apply. Customer can cancel anytime. Limit one (1) promotional offer code per AT&T THANKS account. Add’l restr’s apply.