Device help
Get step-by-step help and info for your device.
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Learn how to access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, and access browser tabs.
Download apps, games, movies, music, books, magazines, newspapers and more.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Back up & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Turn Airplane Mode on and off using the Quick Settings or through Settings.
Change the display brightness, time out and orientation.
Tips and tricks to extend your battery performance.
Learn how to block or unblock calls from your device.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Turn Airplane Mode on and off using the Quick Settings or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI and phone number.
Access keyboard settings, auto-complete suggestions, and emojis.
Learn & Customize the Home Screen
Learn how to change the wallpaper and edit home screen shortcut.
Change your AT&T Prepaid plan, check your balance, add money to your account and more.
Install and remove the battery, SIM card, and memory card (microSD).
Block messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Learn how to add your email accounts so you can read and send email on your device.
Access the web, access or edit bookmarks, and access browser tabs.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI and phone number.
Install and remove the battery, SIM card, and memory card (microSD).
Learn how to create a KaiOS account on your device.
Change your AT&T Prepaid plan, check your balance, add money to your account and more.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to add your email accounts so you can read and send email on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Back up & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Change the display brightness, time out and orientation.
Learn & Customize the Home Screen
Learn how to change the wallpaper and edit home screen shortcut.
Access and adjust notification settings and turn notifications on or off.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Change volume settings, ringtones, and notification alerts.
Access the web, access or edit bookmarks, and access browser tabs.
Access the calendar on your device and learn how to manage events.
Learn how to create a KaiOS account on your device.
Use Google Maps to search for an address and get directions.
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View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, and more.
Learn how to take a picture or video, switch between camera and video modes, and more.
Learn how to take a screenshot and share or edit your screenshot.
Learn how to transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI and phone number.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.