Available Memory
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Available Memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.


Prenote info

This device is available with 64GB of internal memory and the option to add a MicroSD card (sold separately) up to 32GB.
In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View available memory

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Select the General tab, then select Storage.

Step 1

3. Available memory will displayed under DEVICE. Available memory card space will be listed under EXTERNAL.

Note: External memory will only be displayed when there is a memory card in your device.

Step 2

Free up memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content > select the Delete icon.

Note: From the Internal storage screen, select Internal Storage then select Free up space to view unnecessary items that can be deleted to free up space. 

Step 3

Remove unused apps

From the Settings screen, select the General tab > Apps & notifications > App info > desired app. From here, you may Uninstall or Force stop the app.

Step 4

Clear app data

From the desired app's App info screen, select Storage then select Clear data or Clear cache.

Step 5

Add storage

Purchase an SD card or download a cloud storage app from the Play Store

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial

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