Cancel Your Internet or U-verse TV Service

What to know before you cancel internet or tv service

If you:

Signed up for service through a promotion and cancel before your service commitment ends, we may charge penalties and extra fees.
Submit your cancellation request on a weekend or holiday, here’s how it’s handled:
- Holiday: Handled the next regular business day.
- Weekend: Handled during our weekend operation hours, which vary by region.
Have an AT&T email account, you have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.

Options other than canceling

Move your service to your new address
Change your service plan
Temporarily suspend your service
Transfer billing responsibility

Give us a call: 800.288.2020

For Massachusetts AT&T Internet Air accounts only: If you ordered service online, you may be eligible to cancel that service online at att.com/myatt. If you don’t already have one, you’ll have to sign up for an AT&T account to submit an online cancellation request

Cancel your internet or U-verse TV service

What to know before you cancel internet or tv service

Cancel internet or TV service

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