You’ll get an email with pickup instructions when your order’s ready
Heads up: If you arrive too early, your order might not be ready, and you’ll have to come back later.
Who can pick up an order- Only the account owner or an authorized user can pick up an order. Want someone else to do it? Make them an authorized user first.
- Heads up: If you have a new account, only the account owner can pick it up.
What to know about picking up an order- Bring these with you:
- A valid driver's license, government-issued ID, or passport
- The credit or debit card you used to place your order
- Your old account number if you're transferring from another service provider
- Your old phone so we can transfer the data to your new phone
- Save time by scheduling an appointment.
- Avoid making any account changes until after you pick up your order.
- Make sure to pick your order up within 3 days. After that, we’ll cancel it.
How to pick up your order at curbsideTap
I’m here on the Order details page or open your Ready for Pickup email. Then answer a few questions to let us know where to find you. If you don’t have your device handy, you’ll have to pick up in-store.
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