Review the AT&T Wireless return policy to find out about our return and exchange period, refund info, restocking and return fees, and more.
Be sure to follow these instructions, or we may have to charge you the full cost of your device. Make sure you:
Want detailed steps? Go to Device Support and choose your device, then look for the desired task. (if you need eSIM details, look for eSIM in Device info.)
Or, check out Apple Support: What to do before selling or giving away your iPhone, iPad, or iPod touch.
Track your return
To track the status of your return, check your order history.
Want more info? Go to our return policy and watch the Returning your device video. Also check out the Consumer returns section for specific return details.