iPhone deals
Samsung Galaxy deals
Holiday deals
Business employee
55+
Military
Active first responders
Retired responders
Nurses & physicians
Teachers
Union
Credit card discount
&More Benefits
Explore wireless
Phone plans
New phones & devices
Upgrade
Bring your own phone
Add a Line
Switch and save
Trade in your device
International phone plans
Shop new iPhones
Shop Certified Pre-Owned
iPhone 17
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore home internet
Internet plans
Fiber internet
Home Wi-Fi
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Speed test
More resources
Access from AT&T
Explore AT&T PREPAID
Prepaid plans
Prepaid phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Phone & tablet cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals
Keep & Transfer Your Phone Number to a New Phone with AT&T
Switch to AT&T
New wireless plan.
Same phone number.
It’s easy to transfer your current phone number when you switch to the nation’s most reliable network.
Have the following on hand when transferring your number
The name associated with your current cell plan.
Your current account number and a number transfer PIN or account code, if applicable.
If you’re bringing your own device, you’ll also need the AT&T SIM card we’ve sent you.
Find out if your number is eligible
Instructions by wireless provider
Find your transfer PIN and account number
Here’s how to get your transfer PIN and account number:
Mobile app
-
Open the My Verizon app.
-
Locate Me, then select Profile & Settings.
-
Tap Security, then select Number Transfer PIN.
Note: You can find your account number at the top of Profile & Settings.
Web browser
-
Sign in to your Verizon account.
-
Select Profile & Settings.
-
Locate Security, then select Number Transfer PIN.
Note: Your account number is located at the top of the My Profile page.
Contact support
-
Dial #PORT (#7678) from your Verizon device.
-
Call Support at 800.922.0204.
Here’s how to get your T-Mobile/Sprint transfer PIN and account number:
Mobile app
-
Open the T-Life mobile app.
-
Select Settings, then Permissions & Controls.
-
Tap Transfer PIN.
Note: Get your account number at the top of the Manage page.
Web browser
-
Sign in to your T-Mobile account.
-
Choose Profile, then Settings.
-
Select Permissions & Controls, then Transfer PIN.
Note: Locate your account number under Welcome when you sign in.
Contact support
Dial 611 from your T-Mobile device and respond to the voice prompts.
Here’s how to get your transfer PIN and account number:
Mobile app
-
Open the myMetro mobile app.
-
Locate Manage and select your line.
-
Go to Manage this line and tap Request a Transfer PIN.
Note: Access your account number in your Manage area.
Web browser
-
Sign in to your Metro by T-Mobile account.
-
Locate My Account and select Profile.
-
Select Request a Transfer PIN.
Note: You can find your account number at the top of the most recent statement.
Contact support
Dial 611 from your Metro by T-Mobile device.
Here’s how to get your transfer PIN and account number:
Mobile app
-
Open the My Spectrum app.
-
Look for Services and select Mobile.
-
Scroll to your line, then select Get Transfer PIN.
-
Follow prompts to generate a transfer PIN.
Note: Access your account number in the Statements section of the Billing tab.
Web browser
-
Sign in to your Spectrum account.
-
Locate Services and select Mobile.
-
Go to your line, then select Get Transfer PIN.
-
Follow prompts to generate a transfer PIN.
Note: You can find your account number at the top of your billing statement or account dashboard.
Contact support
Call 833.224.6603 and request a number transfer PIN and account number.
Here’s where to get your transfer PIN and account number:
Mobile app
-
Open the Xfinity app.
-
Go to Services, then select Mobile Lines and Data Usage.
-
Tap Transfer or cancel this line, then tap Get started.
Note: Find your account number in the My Account area by selecting Bill Details.
Web browser
-
Sign in to your Xfinity account.
-
Scroll to Devices.
-
Tap Transfer your number, then Learn More.
-
Choose Select Line, then Confirm Code.
Note: You can find your account number by choosing My Account, then Billing.
Contact support
-
Call Xfinity Mobile Support at 888.936.4968.
-
Start a chat session at xfinity.com/xfinityassistant.
Here’s where to get your transfer PIN and account number:
Mobile app
-
Open the myCricket app and tap the gear icon.
-
Look for Account Info and select the number you want to transfer from Line Settings.
-
Tap Get my Number Transfer PIN.
Note: You can find your account number at the top right of your bill.
Web browser
-
Sign in to your Cricket account.
-
Go to the My Account section, then:
-
Choose Account info, then Get my Number Transfer PIN.
-
Select View Account Number.
Contact support
-
Dial *PORT (or *PORTAR for Spanish) from your Cricket Wireless device or contact customer service at 1.800.CRICKET (274.2538).
-
Provide your account details to get your account number and transfer PIN.
Here’s how to get your transfer PIN and account number:
Mobile app
-
Open the mobile app.
-
Tap My Account, then Number Transfer PIN.
Note: You can also get your account number in My Account.
Web browser
-
Sign in to your Straight Talk account.
-
Go to My Profile and select Number Transfer PIN.
-
Tap Generate PIN.
Note: You can find your account number in My Profile.
Contact support
-
Call or text NTP to 611.611 from your Tracfone/Straight Talk phone
-
Chat with support at straighttalk.com/support.
Here’s how to get your transfer PIN and account number:
Web browser
-
Sign in to your Vonage account.
-
Select Chat to get your transfer PIN.
FYI: To get your account number, select Account, then Account Overview, and then Account Number.
Contact support
Call support at 732.944.0000.
Keep in mind
Your current phone service will work until you authorize the transfer and the process is complete.
Checking your eligibility will not affect your current/existing phone service.
Numbers not associated with a wireless device and current AT&T numbers are not eligible for transfer.
Bring your own device
Keep the phone you love—and everything on it! We’ll send you a free SIM kit to get your device running on America’s most reliable network.
Frequently asked questions
It’s easy to bring your number when you order online. But first, it’s important that you don’t cancel service with your old provider. Canceling service with your old provider will result in the number transfer and wireless order being canceled.
When you’re ready to bring your number to AT&T:
- Choose Keep my number at checkout.
- Enter the phone number you want to bring to AT&T.
- Verify and add your carrier information. Be sure to enter it correctly so we can process the request. If there are errors in the information you enter, the number transfer may be delayed. Online orders will be canceled if not resolved.
To transfer your phone number to AT&T from another wireless provider, you’ll need your transfer PIN and account number.
You can find instructions to gather this information specific to your current provider on this page.
Once we have your account information, we’ll begin to work with your current carrier to approve the number transfer. We won't officially bring your phone number to AT&T until you authorize the transfer and the process is complete.
Here are a few things to know:
- If we can't confirm your transfer immediately, we'll work with your current wireless company and email you when we have an update. Please check your email in case we need you to take additional steps.
- Your current service will continue to work until you authorize us to transfer your number to AT&T and the transfer is complete.
- Don’t cancel your current wireless service. Your number must be active so we can bring it to AT&T. We'll contact you if we need more information or if there is a problem.
- When you activate, you may experience "mixed service" for up to 4 hours. This means your old device may receive calls while your new device can make calls. This is due to the time it takes for your phone number to move through all the systems between your current wireless company and AT&T. SMS/MMS messages could take up to 8 hours to work properly while this happens.
- Data will work on your new phone immediately after you activate.
Change your carrier and keep your number
Are you’re planning on switching to AT&T, but you’re worried about potentially losing your number? The good news is that you’ll usually be able to keep your current phone number. Just let us know at checkout and we can work with your current wireless carrier to get your number moved. If you’re shopping online, you can also select the “Keep my number” option at checkout.
Preparing to transfer your phone number
If you’re planning on transferring your number to AT&T, you’ll want to have a few key pieces of information ready. This includes your phone number, number transfer PIN, and any passcodes or PIN numbers you might use with your current wireless carrier.
Keep your phone, too
With our bring your own device (BYOD) program, not only can you keep your current phone number in most cases, but you may also be able keep your current phone, whether it is Android or iOS. In fact, if you decide to bring your own device to AT&T, we’ll send you a free SIM card and waive your $30 activation fee.
What to expect while you’re transferring to AT&T
AT&T will work with your carrier to move your number over. In the meantime, assuming you haven’t canceled your plan and your service isn’t suspended for some other reason, your current phone service should keep working until you officially authorize the transfer and the process is complete.
If you have any issues while attempting to transfer your number, you can check your number transfer status online or call 855.497.0350.