Make & receive an AT&T Video Call

Make & receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.


INSTRUCTIONS & INFO
Prenote info
All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for AT&T HD Voice. At this time Video Call is available between AT&T customers within AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain restrictions, requirements or limitations may apply. Visit AT&T Video Call for more details.
  1. To make a Video Call, from the home screen, tap the Phone icon.
  2. From the Dial pad, enter the desired number, then tap the Video Call icon
    Note: The Video Call icon displays in blue if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn blue until they set up HD Voice.
  3. To switch between front and rear cameras tap Switch.
  4. To stop sharing your image, tap the screen, select Switch call type, then tap Hide me.
    Note: To share your image, tap the screen, select Switch call type, then tap Show me.
  5. To switch from a Video Call to a voice call, tap the screen and select CALL TYPE, then tap Voice call.
  6. To switch from a voice call to a Video Call, tap the Video Call icon.
    Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
  7. To accept an incoming Video Call, touch and drag the Video Call icon to the right. 
  8. To accept an incoming Video Call as a voice call, tap and drag the Voice Call icon to the right.
  9. To reject an incoming Video Call, touch and drag the Reject call icon to the left. 
  10. To decline an incoming Video Call and respond with a message, swipe up from the bottom of the screen and tap the desired message.
  11. If you do not want to receive Video Calls, you can turn Video Call off from the phone key pad by tapping the Menu icon > Settings > Call > Video Call > Toggle Off.
    Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.

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