Software update for the AT&T AXIA (QS5509A)

Software update for the AT&T AXIA (QS5509A)


Latest update
Getting started
Update & verify software
Previous updates

Latest update

  • What's new: Security patch level
  • Release date: September 27, 2019
  • Android version: 8.1
  • Security patch level (SPL): September 1, 2019
  • Baseband version: MPSS.JO.3.0-00459-8909_GEN_PACK-1.192597.1
  • Software version: 1A7J
  • File size: 19MB

Getting started

  • You can download the update via Firmware Over the Air (FOTA).
  • You must connect your device to Wi-Fi® to download the update.
  • Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application before upgrading the software.

Update & verify software

Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the device home screen, swipe down from the Notification bar, then tap Settings.
  3. Scroll to and tap System, then Software update.
  4. Tap Check for Updates.
  5. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.

Verify software update

  1. Swipe down from the Notification bar, then tap Settings.
  2. Scroll to and tap System, then About phone.
  3. The device has the latest software if the Android and Baseband versions match the current update details.

Troubleshoot software update

Previous updates

DateDetails
June 10, 2019
  • Android version: Android 8.1
  • Software version: 1A7H
  • File size: 12.7MB
March 18, 2019
  • Android version: 8.1
  • Software version: 1A7F
  • File size: 24.17MB
Jan. 14, 2019
  • Android version: 8.1.0
  • Software version: 1A76
  • File size: 1A71 to 1A7C - 25.96MB, 1A76 to 1A7C - 22.68MB
Oct. 22, 2018
  • Android version: 8.1.0
  • Software version: 1A76
  • File size: 1A71 to 1A7C - 25.96MB, 1A76 to 1A7C - 22.68MB

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