Two free mobile apps that help reduce your chances of becoming a victim of fraud.

AT&T Mobile Security (Android only) helps ensure your device is secure and protected.

• Provide important alerts about security updates for your device
• Scan your device to warn you about potentially unsafe apps/files

AT&T Call Protect:

• Detects Detects and blocks calls from likely fraudsters
• Identifies telemarketers and other suspected spam calls*
• Lets you to manually block unwanted calls using the app

This is a premium subscription service gives you the ultimate control on two services for your Android smartphone that costs $3.99/month and provides additional features for Call Protect Plus on iOS for $3.99/month in both AT&T Mobile Security and AT&T Call Protect for the ultimate control on your Android Smartphone (not available for iPhones).

AT&T Mobile Security Plus (Android):

• Secure Wi-Fi VPN: helps protect your data over open (unencrypted) Wi-Fi connections
  
• Breach Reports: alert you about important data breaches along with helpful tips 
• Theft Alerts: notifies you if suspicious activity is detected on your phone via email
  

AT&T Call Protect Plus (iOS and Android):

• Enhanced Caller ID: identifies incoming caller details*
  
• Reverse Number Lookup: lets you enter a U.S. number to get caller details
  
• Custom Call Blocking lets you block, send to voicemail, or allow calls by category

*Available in AT&T HD Voice coverage areas. Learn more here

This premium subscription that gives you enhanced call controls and caller identification features.

AT&T Call Protect Plus (Android):

• Enhanced Caller ID: identifies incoming caller details*
• Reverse Number Lookup: lets you enter a U.S. number to get caller details
• Custom Call Blocking: lets you block, send to voicemail, or allow calls by category

*Available in HD Voice coverage area. Learn more here

Who can get it?

• Consumer postpaid lines
• Business postpaid lines (Business Customers: See your account manager for more details) 
• An AT&T HD Voice-enabled Android Smartphone
• iPhones v6 and above (running iOS v9.3 or higher) can get AT&T Call Protect
• Please note: Smartphones sold by other carriers or directly from the manufacturer may not be eligible.
  

The basic version of AT&T Mobile Security & Call Protect is free* to eligible AT&T wireless customers (*data rates may apply for app downlod and usage). 

AT&T Mobile Security and Call Protect PLUS (Android only) is $3.99 per month and is automatically charged to your AT&T Wireless bill. AT&T Call Protect Plus (iOS only) is $3.99 per month. iOS subscriptions have to be managed via iTunes, under subscriptions.

PLUS Features include:

AT&T Mobile Security Plus (Android):

• Secure Wi-Fi VPN: helps protect your data over open (unencrypted) Wi-Fi connections
• Breach Reports: alert you about important data breaches along with helpful tips
• Theft Alerts: notifies you if suspicious activity is detected on your phone via email

AT&T Call Protect Plus (iOS and Android):

• Enhanced Caller ID: identifies incoming caller details*
• Reverse Number Lookup: lets you enter a U.S. number to get caller details
• Custom Call Blocking: lets you block, send to voicemail, or allow calls by category

*Available in HD Voice coverage area. Learn more here

You can add the PLUS features in one of three ways:

1.  Click here to add the PLUS features to all your wireless lines in myATT

2.  Within your existing AT&T Mobile Security app (Android) or AT&T Call Protect app (iOS and Android)

3.  Download the apps on eligible phones:

    Mobile Security (Android)

    Call Protect iOS

    Call Protect Android

Visit the AT&T Mobile Security & Call Protect support page

AT&T Mobile Security scans the apps and operating system on your device and notifies you if certain threats are detected. If an unsafe app or file is found while an app is being installed, during a security scan, or while actively monitoring file systems, the Security tab on the Dashboard will turn red until you take action.  

Note: Apps and files are not automatically deleted when threats are detected.  You are responsible for taking appropriate action to remove or remediate any detected threats.

System Advisor confirms that your operating system contains the latest operating system software updates. The System Advisor feature will detect if your device has been rooted*, which makes it vulnerable to security threats. 

*Not guaranteed to detect all roots and does not prevent roots, or unauthorized app installation(s).

Secure Wi-Fi VPN helps protect your data when you are using an open (unencrypted) Wi-Fi connection. 

Open Wi-Fi connections may exist in restaurants, hotels, airports, etc. The Secure Wi-Fi VPN creates a tunnel for your data when you are using open Wi-Fi hotspot to protect you during important tasks like email, financial transaction and, browsing the web. 

Secure Wi-Fi VPN only works in the United States including Puerto Rico, Hawaii and U.S. Virgin Islands. It does not work when using certain video streaming apps.  For a complete list see the AT&T Mobile Security Terms and Conditions.

It means your data connection is not encoded. Unencrypted data sent over the Internet can be intercepted by hackers. 

Your home Wi-Fi and Wi-Fi at your work location are most likely encrypted. Secure Wi-Fi VPN will not deploy on already secure connections. 

• An automatic pop up message tells you when the VPN has connected
• An Indicator ‘key’ will be visible on your device home screen
• The AT&T Mobile Security app home screen will tell you when it’s connected
  

Secure VPN will disconnect automatically when your device disconnects from open Wi-Fi networks. 

If you have more than one VPN tool/feature on your device, Secure W-Fi VPN will not activate if one is already in use.  But if you manually activate another VPN service, Secure Wi-Fi VPN will deactivate and allow the third party VPN feature to turn on. 

Due to restrictions by some video streaming services, video streaming data may be directed outside of the Secure Wi-Fi VPN service while all other traffic will continue through the encrypted VPN tunnel. 

*Secure Wi-Fi VPN is provided on a “as-is” basis with no warranties and makes no representations of any kind, express or implied, with respect to the Secure Wi-Fi VPN. 

Theft Alerts warn you when suspicious activity is detected that could indicate your Smartphone may have been stolen. 

Alert triggers defaults are below (you can customize):

• Multiple failed passcode attempts
• Your SIM card has been removed or replaced
• Airplane Mode has been enabled
• Your device has been powered off

Once the alert is triggered, an email will be sent including the location of your device and how to suspend service. A photo is included when possible, using the front-facing camera on your Android device. 

Millions of people in the United States have personal information compromised because of data breaches. With Breach Reports, you get timely alerts about data breaches using the apps on your device to provide information.  If a company is breached:  

• You will be notified if a company is breached via in app notifications or by email. 
• You can manage which businesses to receive reports on
  

Learn more about Mobile Security features and how they work

You may block unlimited domestic and international numbers manually in the app.

You may search up to 200 domestic numbers in a 24 hour period.  

Yes! You may view the list of calls blocked by AT&T Call Protect within the AT&T Call Protect app ‘Block’ section.

• Click on the ‘Block’ tab within the app
• Click the ‘+’ menu option then choose ‘Select from Call Log’
• On the ‘Select from Call Log’ screen, select the Private Caller (Unlisted) call entry
• Tap Block
  

• Go to the Block tab within the app 
• Find and tap on the Caller listing under ‘Manually Blocked’ 
• Click Unblock 
  

Automatic blocking of likely fraudulent calls and numbers that you have manually blocked works globally. Suspected spam warnings and Enhanced Caller ID only work in AT&T HD Voice US coverage area.

Yes! You can use the AT&T Call Protect app to block international numbers.

AT&T Mobile Security & Call Protect (Android Only): Service includes access to AT&T Mobile Security and AT&T Call Protect. Requires download of separate apps.AT&T Mobile Security: When Mobile Security app is installed, Call Protect features like Automatic Fraud Blocking and Suspected Spam Warning will be enabled.App Monitor (Android): AT&T Mobile Security is not guaranteed to detect or protect against all viruses and malware; detect or protect against all rooting or unauthorized app installations; nor prevent data breaches or device theft. AT&T Call Protect:  Automatic Fraud Blocking: May inadvertently block wanted calls. Suspected Spam Warning: May include service messages and/or other permitted calls. Manual Call Blocking: Permits blocking of individual phone numbers (excludes unknown numbers). Manage all settings via app.

AT&T Mobile Security & Call Protect Plus (Android Only): Subscribers pay $3.99/mo. Service auto-renews every 30 days unless canceled. Android users can cancel anytime within either app. Manage features at att.com/Mobilepurchases or call 800.331.0500 (or 611 from wireless phone). Custom Call Blocking: All call categories, except Fraud, are automatically set to allow. Reverse Number Lookup: Limited to 200 queries per user within 24-hour period. Secure Wi-Fi VPN: Automatically enabled only when your device joins an open (unencrypted) Wi-Fi network. Does not work when using certain video streaming apps. Not available while roaming internationally. Manage all settings via app.

AT&T Call Protect Plus (iOS Only): Upon confirmation, $3.99/mo. will be charged to your iTunes account upon confirmation of purchase. Subscription automatically renews each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. To manage your subscription or cancel AT&T Call Protect Plus, manage your account settings in iTunes. Payments are nonrefundable (subject to applicable law). Once your Plus subscription is canceled, you will be downgraded to the basic free version of AT&T Call Protect. To remove the service entirely, you must wait for your iTunes subscription period to end, then cancel within app.  Custom Call Blocking: All call categories, except Fraud, are automatically set to allow. Reverse Number Lookup: Limited to 200 queries per user within 24-hour period. Manage all settings via app.

Eligibility: Avail. for AT&T consumer and business postpaid wireless customers with eligible service. Not available Government and AT&T PREPAID customers. Device requirements: Compatible device is required and includes AT&T HD Voice-enabled Android smartphones. Phones sold by other carriers or direct from device manufacturers may not be elig. Rates: Includes access to both services but requires download of separate apps.   Data charges may apply for app download and usage. Other charges and restr. may apply.

For complete terms for AT&T Mobile Security, see att.com/mobilesecurityeula.

For complete terms for AT&T Call Protect, see att.com/callprotectterms.

There are several ways to report an incorrect caller ID.

Submit incorrect caller ID for consumers here

Submit incorrect caller ID for businesses here

You may also report a number as Not Spam from within the app. Click on the number from the Call Log, then click Report and follow the steps submit the feedback.