Quality you can count on

Every phone we sell is thoroughly tested. Key systems we check:

Power – Check battery charge status with charger as
well as power up test with battery.
Audio – Verify speakers and Bluetooth® function
properly.
Display – Confirm there are no dead pixels, images on
screen are clear, LED lights function, all colors are
sharp, touchscreen and camera work.
Port – Verify USB and SD card connect and card
reads correctly.
Connectivity – Ensure strong phone reception and
Wi-Fi network functions properly.
Keypad & Software – Authenticate buttons and keys
properly work and make sure software is up to date.

Buy with confidence

We take the guesswork out of buying a used phone!
An example of the types of cosmetic blemishes you might find
on your device is represented in the photos at right. Shop
online at your convenience. Enjoy free shipping on any
AT&T Certified Pre-Owned phone purchased on att.com.
Your high-quality used device will arrive ready to activate
and comes with our 14-day return policy.  

Quick facts

AT&T Certified Pre-Owned phones are used phones that have been tested to ensure that features and functions work properly. All personal and sensitive information from any previous owner has been removed, and the latest operating system software has been installed. Used phones typically have noticeable cosmetic blemishes, such as minor scratches or dents on the casing, and may have parts that have been repaired or replaced.

 

An AT&T Certified Pre-Owned phone is a used phone. It has typically been used by a prior owner for several months or more before the phone was returned to AT&T. The phone typically has noticeable cosmetic blemishes such as minor scratches or dents and may have parts that have been repaired or replaced. An AT&T Certified Like-New phone normally has been used for a brief period of time and has been refurbished to appear almost like new.

 

Currently AT&T Certified Pre-Owned phones sold on att.com are available to customers purchasing a new line of service or adding a line of service to their existing account. When you purchase your AT&T Certified Pre-Owned phone on att.com, you will be presented with a selection of plans and services to fit your needs.

Refer to your Quick Start Guide for instructions on how to purchase plans or services and activate your phone.

 

Please refer to our return policy for instructions on how to return your phone within 14 days of the phone shipping date. For your convenience, a pre-printed return mailing label was included with your phone.

Please refer to your Quick Start Guide for instructions on how to return your phone within 14 days of the phone shipping date.



We want to ensure you are fully satisfied with your AT&T Certified Pre-Owned phone! Since AT&T Certified Pre-Owned phones are used phones, there is no manufacturer warranty available. However, for your convenience we offer a 14 day return policy in the event that you would like to return your phone.

 

Yes, various mobile insurance or protection plans are available for AT&T Certified Pre-Owned phones if you activate a line of service. Please visit our insurance page for more information.