Software update for the Alcatel VOLTA (5002R)

Software update for the Alcatel VOLTA (5002R)


Latest update
Getting started
Update & verify software
Previous updates

Latest update

  • What's changing: Security patch level
  • What's new: Chipset patch
  • Release date: July 13, 2021
  • Android version: 10
  • Security patch level (SPL): July 5, 2021
  • Baseband version: MOLY.LR12A.R3.TC5.PR2.SP.V1.P8
  • Build number: GZD7UA70
  • File size: 82MB

Getting started

  • Make sure you’re in the U.S. and on our wireless network.
  • You can download the update via Firmware Over the Air (FOTA).
  • You must connect your device to Wi-Fi® to download the update.
  • Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.

Update & verify software

Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. Swipe down from the Notification bar and select Settings.
  3. Scroll to and select System, then Advanced.
  4. Select AT&T software Update, then Check for Updates.
  5. Follow the on-screen instructions to download and install the update. The device automatically restarts once the new software successfully installs.

Verify software update

  1. Swipe down from the Notification bar and select Settings.
  2. Scroll to and select About phone, then b.
  3. If the Build number and Baseband versions don’t match the current update; perform additional updates until they do.

Troubleshoot software update

Previous updates

DateDetails
June 22, 2021
  • Android version: 10
  • Build number: GZD5UA50
  • File size: 82MB
May 20, 2021
  • Android version: 10
  • Build number: GZD2UA20
  • File size: 88MB
April 13, 2021
  • Android version: 10
  • Build number: GZBYUAY0
  • File size: 82MB
Feb. 9, 2021
  • Android version: 10
  • Build number: GZBTUAT0
  • File size: 87MB
Jan. 20, 2021
  • Android version: 10
  • Build number: GZBQUAQ0
  • File size: 173MB
Dec. 28, 2020
  • Android version: 10
  • Build number: GZC1UA10
  • File size: 84MB


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