Device help

Get step-by-step help and info for your device.

Browse the web

Learn to browse the web and manage tabs and bookmarks.

Browser options

Access browser settings to delete browser history, set the home page, and more.

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

Maps

Get directions and navigation using the Maps app.

Remove an app

Remove an icon from your home screen and delete apps from your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

iTunes

Learn how to backup and restore your device using iTunes.

Battery life

Tips & tricks to extend your battery performance.

Charge the battery

How to charge your battery.

AT&T ActiveArmor Mobile Security

Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.

Call forwarding

Learn how to manage call forwarding from your device.

Conference calling

Add another person to your call, merge calls, place someone on hold and more.

Caller ID

Learn how to show or hide your caller ID when making calls.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-call options

Learn what features are available while on an active call.

Make & receive a call

Place, receive, & reject a call.

Speed dial

Learn how to use speed dial and manage speed dial contacts.

Airplane mode

Learn how to turn Airplane mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Connect to AT&T Microcell

Learn how to connect your mobile device to AT&T MicroCell.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Mobile network status

View signal strength, network connection status, and enable/disable mobile network and international roaming.

Wi-Fi

How to connect your device to a Wi-Fi network.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Device layout

Provides an overview of the device layout.

Gestures & navigation

Control your device by making specific movements with your hand.

Insert SIM card

How to insert a SIM card into your device.

Keyboard & typing

How to use the keyboard, use speech-to-text, access keyboard settings, and more.

Power device on or off

Turn your device on and off.

Specifications

Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Spotlight search

Search for contacts, music, movies and apps stored on your device using.

Email settings

Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.

Group messaging

This article describes how to send a group message.

Messaging settings

Set text (SMS) and picture (MMS) message alerts, limits, display options and more.

Send & receive email

Add and download email attachments, respond to an email and more.

Send & receive messages

How to send, receive, and delete picture (MMS) and text (SMS) messages.

Set up corporate email

Add an Exchange email account so you can read and send email on your device.

Set up personal email

Add your personal email accounts so you can read and send email on your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Record a voice memo

Record voice memos using your device.

Calendar

Learn how to access the calendar and manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Play music

Play music, turn the music player off.

Take a picture or video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

View & share photos or videos

Access, view, and share your photos and videos.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Forgot Apple ID

Reset or recover an Apple ID.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Secure my device

Lock the device screen, set and change security lock, and locate device.

Set or change password security

Enable or change the password on your device.

Change ringtones

Choose which ringtone your device will use to alert you to incoming calls.

Change wallpaper

This article describes how to change the wallpaper, or background, of the home screens.

Date & time

Set the date & time.

Location services & GPS

This article provides an overview of location services and GPS features.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

Available memory

This article describes how to check the available storage.

Find IMEI & serial number

View the device IMEI, phone, SIM (ICCID) & serial number.

Software update for the iPhone, iPad, and Apple Watch

Learn how to update the software for the iPhone, iPad, and Apple Watch.

Software version

Determine your current device software version and check for updates.

View & manage data

Access Usage Manager to view data usage, set data limits, & see the apps using the most data.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset device

Learn how to perform a soft and factory reset of the device.

Access voicemail

Check your voicemail messages.

Change or reset voicemail password

This article describes how to change the voicemail password.

Set up voicemail

Set up voicemail on your device.

Having device issues?

Fix common service and device problems.