Device help

Get step-by-step help and info for your device.

Browse the Web

Browse the web, add bookmarks, and access browser settings to clear history and block or unblock pop-ups.

Download Apps & Games

Download apps, games, movies, music, books, magazine, newspapers and more.

Remove an App

Remove an icon from your home screen and delete apps from your device.

View or Close Running Apps

How to view, switch between, and close running applications.

Backup & Restore with a Computer

Backup and restore your device with a computer.

Backup & Restore with Google

Backup Google account data in the event you have to replace or reset your device so you can restore later.

Samsung Smart Switch Mobile

Transfer your data and apps from your old device to your new one.

Battery Life

Tips and tricks to extend your battery performance.

Charge the Battery

Tips on charging your battery.

Block Calls

Block or unblock calls from your device. Block anonymous calls.

Call Forwarding

Manage call forwarding from your device.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-Call Options

Learn what features are available while on an active call.

Make & Receive a Call

Place, receive, and reject a call.

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

Airplane Mode

Turn Airplane mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

Device Setup

Set up your device for the first time or after a factory reset, use Setup & Transfer and enable Easy Mode.

Edge Screen

How to access, edit, and manage the Edge Screen.

Gestures & Navigation

Control your device by making specific movements with your hand.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.

Insert SIM Card

Install and remove the SIM card.

Keyboard & Typing

Keyboard functions, Auto-complete, Swype, Copy & Paste, One-handed operation, and Keyboard settings.

Learn & Customize the Home Screen

Make changes to wallpaper, themes, home screen panels, folders and screen grid.

Power Device On or Off

Turn your device on and off.

Private Mode

Private Mode lets you hide specific files within some Samsung apps so that they're no longer in view when you're not in Private Mode. It works in the Gallery, Video, Music, Voice Recorder, My Files and Internet apps.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

AT&T Messages Backup & Sync

View text and picture messages, calls, and voicemail messages in a single inbox. Send and receive messages from your tablet or computer.

Block Messages

Block messages from your device.

Email Settings

Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.

Messaging Settings

Change text (SMS), picture (MMS), Advanced Messaging, wireless emergency (WEA), and AMBER alert settings.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.

Set Up Email

Add your email accounts so you can read and send email on your device.

Voice Control

Use voice commands to control your device and access voice control settings.

Calendar

Access the calendar and manage events.

Multi Window

Complete multiple tasks on one screen; take notes while watching a video, or search the web and check your email messages simultaneously.

Camera & Video Settings

Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer Media To & From a Computer

Transfer files to or from your device and a computer.

Find My Mobile

Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely.

Reset Pattern Lock

Reset a forgotten pattern lock.

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

Accessibility

Turn on features such as Voice Assistant, Flash Notifications, and more.

Date & Time

Set the date and time.

Display

Change the display time out, brightness and orientation.

Easy Mode

Switch between Easy Mode (changes your home screen to a more simple experience) and Standard mode.

Sounds & Alerts

Change volume settings, ringtones, and notification alerts.

Available Memory

Check the available device storage.

Find IMEI, Serial Number & Phone Number

View the device IMEI, phone, and serial number.

Software update for the Samsung Galaxy S6 edge (G925A)

Learn how to update the software of the Samsung Galaxy S6 edge (G925A).

Software Version

Determine your current device software version and check for updates.

View & Manage Data

Access Usage Manager to view data usage, set data limits, and see the apps using the most data.

App Troubleshooting

Use application manager to improve your app and device performance.

Reset Device

Perform a soft, factory, and alternate master reset of the device.

Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Manage voicemail settings and security

Learn how to manage your voicemail, including recording a personal greeting and changing your password.

Set Up Voicemail

Set up voicemail, check messages, and change or reset password.

Having device issues?

Fix common service and device problems.