iPhone deals
Samsung Galaxy deals
Cyber deals
Business employee
55+
Military
Active first responders
Retired responders
Nurses & physicians
Teachers
Union
Credit card
&More Benefits
Explore wireless
Phone plans
New phones & devices
Upgrade
Bring your own phone
Add a Line
Switch and save
Trade in your device
International phone plans
Shop new iPhones
Shop Certified Pre-Owned
iPhone 17
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore home internet
Internet plans
Fiber internet
Home Wi-Fi
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Speed test
More resources
Access from AT&T
Explore AT&T PREPAID
Prepaid plans
Prepaid phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Phone & tablet cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals
Keep & Transfer Your Phone Number to a New Phone with AT&T
Switch to AT&T
New wireless plan.
Same phone number.
It’s easy to transfer your current phone number when you switch to the nation’s most reliable network.
Have the following on hand when transferring your number
The name associated with your current cell plan.
Your current account number and a number transfer PIN or account code, if applicable.
If you’re bringing your own device, you’ll also need the AT&T SIM card we’ve sent you.
Find out if your number is eligible
Instructions by wireless provider
How to find your transfer PIN and account number
Via mobile app:
- In the mobile app, tap the gear icon on the home screen. Under Account Info, select the number you want to transfer from Line Settings. Then, select Get my Number Transfer PIN.
- You can usually find your account number either at the top left or top right of your bill.
On a web browser:
- Sign in to your account at cricketwireless.com. Under My Account, select Account info, then select Get my Number Transfer PIN.
- Under My Account, select View Account Number.
By contacting support:
- Dial *PORT (or *PORTAR for Spanish) from your Cricket Wireless device or contact customer service at 1.800.CRICKET (274.2538).
- Provide account details to obtain account number and transfer PIN.
Via mobile app:
- In the mobile app under Profile & Settings, select Request a Transfer PIN.
- You can also find your account number at the top of the page.
On a web browser:
- On the website under Account, select Profile & Settings. Then, select Request a Transfer PIN.
- You can also find your account number at the top of the page.
By contacting support:
- Dial 611 from your Metro by T-Mobile device.
Via mobile app:
- In the mobile app, under Account, select Settings and go to Sign In and Security, then select Update Security Code, and follow prompts to create a new transfer PIN.
- Under Account, select Settings and View Account Number.
On a web browser:
- Sign in to your account at spectrum.net. Under Account, select Settings, then go to Sign In and Security, select Update Security Code, and follow prompts to create a new transfer PIN.
- The account number is typically listed at the top of your billing statement or account dashboard.
By contacting support:
- Dial 833.224.6603 and request a number transfer PIN and account number.
Finding your six-digit transfer PIN and account number:
Via mobile app:
- In the mobile app under Settings, select Permissions & Controls. Then, select Transfer PIN.
- Under Settings, you can also find your account number at the top of the page.
On a web browser:
- Sign in to account.t-mobile.com, under Profile, select Settings, and go to Permissions & Controls. Then, select Transfer PIN.
- Under Welcome, you can find your account number at the top of the page.
By contacting support:
- Dial 611 from your Sprint device.
Via mobile app:
- In the mobile app under Settings, select Permissions & Controls. Then, select Transfer PIN.
- Under Settings, you can also find your account number at the top of the page.
On a web browser:
- Sign in to account.t-mobile.com. Under Profile, select Settings, and go to Permissions & Controls. Then, select Transfer PIN.
- Under Welcome, you can find your account number at the top of the page.
By contacting support:
- Dial 611 from your T-Mobile device and respond to IVR voice prompts.
Via mobile app:
- In the mobile app, select My Account, then Number Transfer PIN.
- Under My Account, select Account Number.
On a web browser:
- Sign in to your account at straighttalk.com/login. Under My Profile, select Number Transfer PIN, then Generate PIN.
- Under My Profile, select Account Number.
By contacting support:
- Call or text NTP to 611.611 from your Tracfone/Straight Talk phone.
- Or chat with support at straighttalk.com/support.
Via mobile app:
- In the mobile app, Tap Me, select Profile & Settings, then Mobile Settings, then Manage Devices, and then Number Transfer PIN.
- Under Profile & Settings, the account number can be found at the top of the page.
On a web browser:
- Sign in to your account at verizon.com, select Profile & Settings, and then My Devices, then Manage Devices, then Number Transfer PIN.
- Under Profile & Settings, the account number can be found at the top of the My Profile page.
By contacting support:
- Dial #PORT (#7678) from your Verizon device.
- Or call Support at 800.922.0204.
By contacting support:
- Call 732.944.0000 or chat via your online account to acquire account number and transfer PIN.
On a web browser:
- Sign in to your account at my.vonage.com, select Account, then Account Overview, and choose Account Number.
- The website doesn’t currently support viewing your number transfer PIN.
Via mobile app:
- The mobile app doesn’t support viewing your account number or acquiring your number transfer PIN.
Via mobile app:
- In the mobile app, under Services, select Mobile Lines and Data Usage, and then Transfer Your Number.
- Under My Account, select Billing, then Billing Details. You can find the account number at the top of the page.
On a web browser:
- Sign in to your account at xfinitymobile.com. Under Devices, select Transfer your number, then Learn More. Choose Select Line, then Confirm Code.
- Under My Account, select Billing. You can find the account number at the top of the page.
By contacting support:
- Call Xfinity Mobile Support at 888.936.4968.
- Or start a chat session at xfinity.com/xfinityassistant.
Keep in mind
Your current phone service will work until you authorize the transfer and the process is complete.
Checking your eligibility will not affect your current/existing phone service.
Numbers not associated with a wireless device and current AT&T numbers are not eligible for transfer.
Bring your own device
Keep the phone you love—and everything on it! We’ll send you a free SIM kit to get your device running on America’s most reliable network.
Frequently asked questions
It’s easy to bring your number when you order online. But first, it’s important that you don’t cancel service with your old provider. Canceling service with your old provider will result in the number transfer and wireless order being canceled.
When you’re ready to bring your number to AT&T:
- Choose Keep my number at checkout.
- Enter the phone number you want to bring to AT&T.
- Verify and add your carrier information. Be sure to enter it correctly so we can process the request. If there are errors in the information you enter, the number transfer may be delayed. Online orders will be canceled if not resolved.
To transfer your phone number to AT&T from another wireless provider, you’ll need your transfer PIN and account number.
You can find instructions to gather this information specific to your current provider on this page.
Once we have your account information, we’ll begin to work with your current carrier to approve the number transfer. We won't officially bring your phone number to AT&T until you authorize the transfer and the process is complete.
Here are a few things to know:
- If we can't confirm your transfer immediately, we'll work with your current wireless company and email you when we have an update. Please check your email in case we need you to take additional steps.
- Your current service will continue to work until you authorize us to transfer your number to AT&T and the transfer is complete.
- Don’t cancel your current wireless service. Your number must be active so we can bring it to AT&T. We'll contact you if we need more information or if there is a problem.
- When you activate, you may experience "mixed service" for up to 4 hours. This means your old device may receive calls while your new device can make calls. This is due to the time it takes for your phone number to move through all the systems between your current wireless company and AT&T. SMS/MMS messages could take up to 8 hours to work properly while this happens.
- Data will work on your new phone immediately after you activate.
Change your carrier and keep your number
Are you’re planning on switching to AT&T, but you’re worried about potentially losing your number? The good news is that you’ll usually be able to keep your current phone number. Just let us know at checkout and we can work with your current wireless carrier to get your number moved. If you’re shopping online, you can also select the “Keep my number” option at checkout.
Preparing to transfer your phone number
If you’re planning on transferring your number to AT&T, you’ll want to have a few key pieces of information ready. This includes your phone number, number transfer PIN, and any passcodes or PIN numbers you might use with your current wireless carrier.
Keep your phone, too
With our bring your own device (BYOD) program, not only can you keep your current phone number in most cases, but you may also be able keep your current phone, whether it is Android or iOS. In fact, if you decide to bring your own device to AT&T, we’ll send you a free SIM card and waive your $30 activation fee.
What to expect while you’re transferring to AT&T
AT&T will work with your carrier to move your number over. In the meantime, assuming you haven’t canceled your plan and your service isn’t suspended for some other reason, your current phone service should keep working until you officially authorize the transfer and the process is complete.
If you have any issues while attempting to transfer your number, you can check your number transfer status online or call 855.497.0350.