Visit your device manufacturer's website.

Here's your device's complete instructions, specs and more.

User manual

Get help with your wireless device, plan, and more.

If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at <b>800.331.0500</b>. We're available every day from 7 a.m. to 10 p.m. local time.

We're not able to load content for this article at the moment. Please refresh page in sometime.

Select your option for personalized help.

Ask questions. Get answers. Help others. Join the conversation!

Your feedback helps us make support better. Want to see more discussion topics?

Let us know why this discussion didn't help:

Enter another ZIP to see info from a different area.

https://www.att.com/msapi/idp-content-orchestration/v1/idpcms/support/article/index?raw-mode=true

Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

My Wi-Fi gateway

Internet support

We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Learn about AT&amp;T Home Phone calling plans and rates for local, long distance, and international calls.

Home phone - Plans & orders - Calling plans

Find out how to order new phone service or check your order status.

Home phone - Plans & orders - Order info

Explore your calling plan options and get order info.

Home Phone - Plans & orders

Find out how to keep your repair costs down.

Home phone - Troubleshooting - More support options

Troubleshoot problems with your AT&amp;T service.

Home phone - Troubleshooting - Service & repair

Get help with service problems, maintenance and wiring, and unwanted calls.

Home phone - Troubleshooting

Explore accessibility resources for your AT&amp;T Home Phone service.

Home phone - Voicemail & features - Accessibility

Home phone -Voicemail & features - Calling features - Call blocking

Find out how to forward calls to another phone number.

Home phone - Voicemail & features - Calling features - Call forwarding

Find out who&#39;s calling before you answer the phone.

Home phone - Voicemail & features - Calling features - Caller ID & call waiting

Explore other calling features like three-way calling and call trace.

Home phone - Voicemail & features - Calling features - More calling features

Learn how to use repeat dialing and set up speed calling.

Home phone - Voicemail & features - Calling features - Repeat & speed dialing

Learn about calling features and star codes for your AT&amp;T Home Phone.

Home phone - Voicemail & features - Calling features

Get directory assistance, look up phone numbers, and order phone books.

Home phone - Voicemail & features - Dialing & directories - Directory assistance & listings

Find out how to make calls to the U.S. when traveling abroad.

Home phone - Voicemail & features - Dialing & directories - International calling

Learn about local calling areas, area code updates, and more.

Home phone - Voicemail & features - Dialing & directories - Local calling areas

Find out how to call the U.S. from abroad, get directory assistance, and more.

Home phone - Voicemail & features - Dialing & directories

Learn how to set up and check Unified Messaging voicemail.

Home phone - Voicemail & features - Voicemail - Unified messaging

Get help with voicemail, including setting it up, and recording a greeting.

Home phone - Voicemail & features - Voicemail - Voicemail setup & information

Find out how to set up your voicemail, check messages, and more for your AT&amp;T Home Phone.

Home phone - Voicemail & features - Voicemail

Get support for voicemail, calling features, and more.

Home phone - Voicemail & features

Learn about home phone plans, features, and more. Find out how to contact us.

Landline home phone

/kmservices/v2/contents/[[VALUE]]?app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_busfaq,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

https://services.att.com/kmservices/v2/contents/KM1069299?app-id=idpui

AT&amp;T Unlimited Nationwide Calling One is a plan that allows you to make unlimited domestic direct-dialed long distance calls anytime, anywhere in the United States for a flat monthly rate. <a href="http://localization.att.com/loc/controller?prod-snip=res_nationwide_calling_one" target="_blank" title="Link opens in a new window">Get more information and order online</a>.<br>

AT&T Unlimited Nationwide Calling One

Find out about AT&T unlimited calling

Looking for more info?

Did you get the help you needed?

Thanks for your feedback!

Community forums

Have questions about your Home phone service? Explore our community forums for answers.