If you have recovered a device that you previously reported as stolen, contact us to unlock it.
Returning from active duty? Contact us to reactivate your service When you reactivate, you can choose from currently available plans and add-ons.
Learn more about military cancel and hold options
Suspensions due to hospitalization or incarceration
Contact us to reactivate your service when you’re released. If you had device protection before suspending your service, we’ll add it back to your account when you reactivate.
Device suspended for non-payment? Find out how to make a payment and restore your service