AT&T PREPAID help options
Check out ways to manage your account online, get answers to questions, or fix common issues.
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Here’s how to get in touch with us
We're working to keep you connected.
Unable to pay your bill due to disruptions caused by COVID-19? For 60 days starting March 13, 2020, we won’t terminate postpaid wireless, home phone, or internet service for consumers.
Learn more and get answers to other COVID-19 questions
Learn more and get answers to other COVID-19 questions
It's taking longer than normal to reach us. But, you don't have to wait for help. You can:
Reach out on social media
Other contact options
Support for travel abroad