AT&T PREPAID help options

Check out ways to manage your account online, get answers to questions, or fix common issues.

Other services
  • Wireless
  • TV
  • Internet
  • Home phone
  • Home security

Here’s how to get in touch with us

We're working to keep you connected.
Unable to pay your bill due to disruptions caused by COVID-19? For 60 days starting March 13, 2020, we won’t terminate postpaid wireless, home phone, or internet service for consumers.
Learn more and get answers to other COVID-19 questions
It's taking longer than normal to reach us. But, you don't have to wait for help. You can:

Reach out on social media

Customer service

Bill & account
611 from AT&T mobile phone
Every day, 7 a.m. - midnight local time

Other contact options

Support for travel abroad
Available 24/7
FREE from mobile phone