How to Check the Trade-In Value of Your Cell Phone I AT&T

Once I’ve started a trade-in online with AT&T, what happens next?

As soon as you get your quote and complete the online process, AT&T will send you prepaid shipping supplies so you can send in your old phone at no cost. If you’re purchasing an eligible phone, provided you meet all other offer requirements and your trade-in phone is eligible, you’ll receive the appropriate device offer monthly bill credits within 2 - 3 billing cycles after the trade-in is completed successfully. If your trade-in is not eligible for a promotional device offer, you will receive an AT&T Promotional Card by mail. AT&T Promotional Cards can be used towards AT&T products or services or to make a wireless bill payment both online and at your local AT&T store.*

What if my old phone or device isn’t worth anything?

That likely means you got your money’s worth on that phone and gave it a long, happy life. If the trade-in value of your old phone is zero, you still have the option of mailing it to AT&T for recycling. Or you can take your phone to an AT&T store and drop it into the recycling bin. The environment will thank you.

I’ve sent in my trade-in device. How do I check the status?

If you’ve already sent AT&T your trade-in, you can check your order status anytime.

Upgrade to your next device from AT&T

Now you know how to check the trade-in value of your phone to get promotional bill credits or an AT&T Promotional Card, you might want to start checking out some phone deals. Or if you plan to use your trade-in credit toward a gift for a friend or loved one, you can always pop over to our gift guide and get some trending ideas for just about any occasion.

For even more on trading in your old phone, be sure to visit AT&T trade-in deals.