How to Switch to AT&T internet from Xfinity | AT&T internet
How to switch to AT&T Internet from Xfinity
Like many others who have made the switch, you’ve got your own reasons for leaving Xfinity. Maybe you’re unhappy with the performance of your Xfinity internet and are looking for faster upload speeds with AT&T Fiber®. Maybe you’re tired of dealing with higher bills after your Xfinity promotions expired. Whatever your reason, AT&T makes it easy to make the switch from Xfinity to AT&T Internet.
In this article we’ll explain the benefits of getting internet from AT&T, like AT&T Fiber, what you need to consider before you switch, and how to easily cancel your Xfinity internet service and get the best deal from AT&T.
Info at a glance
- Why switch from Xfinity to AT&T Fiber® internet
- What are the overall benefits of fiber internet?
- How fast is fiber internet?
- Test your current internet speed
- How much is AT&T Fiber internet?
- How to install AT&T Fiber internet
- Is AT&T Fiber internet available where I live?
- How to cancel Xfinity internet service
Why switch from Xfinity to AT&T Fiber internet
There are many great reasons to switch to AT&T Fiber for your internet. Below are some of our favorites:
- AT&T will pay off your Xfinity cancellation fee, if you have one:1
AT&T will cover your Xfinity cancellation fee in full when you switch to AT&T Fiber. Learn more at /deals/internet-tv/
- No annual contract for AT&T Fiber internet
When you sign up for AT&T Fiber internet service, you won’t be locked into an annual contract.
- No surprise price increase at 12 months
Unlike other internet service providers, your AT&T Fiber internet bill will not increase at 12 months.
- AT&T’s 100% fiber network has faster speeds than Xfinity internet (with speeds up to 5 GIG!)2
Whether you’re switching from Xfinity (or other internet providers) the difference is clear when it comes to AT&T Fiber internet service.
1Cancellation fee covered via additional reward card; proof of eligibility required.
2Ltd avail/areas. Speeds based on wired connection. Actual speeds may vary. For 5 GIG, single device wired speed maximum 4.7Gbps.
The choice is simple
Category | AT&T Fiber | Spectrum | Xfinity |
|---|---|---|---|
Fastest speed available | 5 GIG* | 1 GIG | 2 GIG |
100% fiber network | |||
Equal upload & download speeds | |||
Unlimited internet data included | |||
No annual contract | |||
Equipment fee included |
- Save 20% every month (that’s $275 per year!) when you bundle AT&T Fiber with AT&T Wireless1
Get the added convenience and savings of having your internet and wireless service from one provider. Wireless and internet are billed separately. Learn more about how the bundle discount works - Added internet security included with AT&T ActiveArmor2
Included with all AT&T Fiber® plans, AT&T ActiveArmor is 24/7 internet security that helps block malicious threats from ever reaching your devices. Learn more about how AT&T ActiveArmor keeps you safe
Explore AT&T Fiber plans
1Savings based on 20% discount on Internet 300 with an elig. wireless plan and $10/mo. discount with elig. Autopay & paperless bill. Discounts start within 2 bills.
2Guards against known threats only. Smart Home Manager app required. Security features must be enabled.
What are the overall benefits of fiber internet?
Fiber internet has several key advantages.
- Faster download and upload speeds available: Fiber internet offers much faster speeds than you'd get with DSL or cable, making it the best choice available on the market today for speed and quality.
- Equal download and upload speeds: Unlike traditional broadband services, which often have faster download speeds than upload speeds, fiber internet is known for having nearly equal rates for upload and download speeds. Why is this important? Most people understand why fast download speeds are important. But fast upload speeds are just as critical if you’re transferring large files to email, social media—and even if you’re live streaming video calls on meeting apps like Zoom or Google Meet™. Having balanced download and upload speeds can make a huge difference in your overall internet experience.
- Reliable and consistent connection: Even a service with fast maximum speeds can be a letdown if it lacks reliability. Fiber internet, however is known for delivering consistently fast speeds, regardless of peak usage times. Speeds are based on a wired connection. Learn more frequently asked questions about the benefits of fiber internet
How fast is fiber internet?
Fiber internet stands out due to its impressive speed, making it the top choice for fast internet. The speed you get with fiber internet depends on the plan and the provider you choose. Speeds generally start at 250 megabits per second (Mbps) and can go up to 1,000Mbps, or 1 gigabit per second (Gbps or GIG), for both uploading and downloading data. Some providers, like AT&T, offer even faster options, with speeds reaching up to 2Gbps or 5Gbps (that's 2,000 or 5,000Mbps!).*
When you compare fiber to other types of internet, like DSL, fiber is much faster. DSL internet speeds can be as low as 1Mbps and reach only as high as 100Mbps. Another advantage of fiber is that it provides symmetrical speeds, which means your upload speeds are just as quick as your download speeds. This feature of fiber internet is perfect for bandwidth-heavy activities such as streaming videos in high definition, playing online games, uploading large files, or using several devices simultaneously.
How can I test my current internet speed?
Before choosing a new internet plan, it's a good idea to find out your existing internet speed. This will help you understand your starting point and determine how much faster you want your new connection. You can measure your current internet speed by using a mobile (cellular) network, a wired connection, or your Wi-Fi® network.
How much is AT&T Fiber® internet?
AT&T Fiber internet pricing depends on the speed you choose. Fiber speeds range from 300Mbps all the way up to 5 Gigabits per second (5Gbps or 5 GIG)—that's 2,000 or 5,000Mbps!
Choose how fast you want to go
Savings based on 20% discount on Internet 300 with an elig. wireless plan and $10/mo. discount when enrolled in AutoPay & paperless bill with a debit card or bank account. Discounts start within 2 bills.
The reviews are in
Excellent internet service
The set up was a breeze. The connection is so far good. There was a follow-up call from AT&T personnel checking about the connectivity. I would definitely recommend this internet service.
-Anish555
Verified customer
Simple and impressive
Installation was incredibly hassle-free at our apartment complex—very much appreciated.
-DerrickT
Verified customer
Lightning fast
Exceptionally fast internet, no problems. And for the speed, very reasonably priced.
-Mikeydude
Verified customer
What is the process for AT&T Fiber installation?
If you’re ready to install AT&T Fiber internet service in your home, congratulations, you’re about to experience a whole new level of speed and experience. Before you schedule your AT&T Fiber installation appointment, watch this video that explains what to expect during your fiber setup and how to prepare.
Need more info?
What if AT&T Fiber internet is not available where I live?
As of early 2024, AT&T offers fiber internet service in 23 states and is rapidly expanding its footprint to add new areas. Check out AT&T Fiber coverage map in your state. If AT&T Fiber internet isn’t yet available, it’s likely you’ll still have access AT&T Internet or the new AT&T Internet AirTM instead. Learn more about AT&T Internet Air
If AT&T Fiber is not yet available at your address, ask to be notified when fiber internet comes to your neighborhood so that you’re one of the first to sign up.
How to cancel Xfinity internet service
So, you’re ready to switch from Xfinity internet service to AT&T Fiber internet service. Good call! To get the best deal, be sure to remember a couple of tips:
- Choose your AT&T Fiber internet plan.
- To cancel your Xfinity internet service, schedule a callback from Xfinity customer service so you don’t have to wait on hold and waste your time.
To cancel your service, you’ll have two options—cancel immediately or schedule your cancellation for a future date. To avoid interruptions to your internet service, we recommend waiting to have AT&T Fiber internet installed and then canceling your Xfinity to avoid any service interruptions.
- Remember, if you have a contract with Xfinity, AT&T will pay off your cancellation fee in full if you’re eligible. Upload your final bill from your previous provider, and AT&T will reimburse you for the cancellation fee.
If you qualify for the switcher offer, you’ll get a reward notification email within six weeks after you’ve activated AT&T Fiber internet and maintained your service. To ensure you’re reimbursed for Xfinity’s Early Termination Fee amount, follow the instructions in the email you’ll receive from us to upload a copy of your Xfinity’s last bill showing the amount paid. After 3 - 4 weeks, you’ll receive a reward card in the mail for the Early Termination Fee amount.
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AT&T now delivering speeds up to 5 GIG
Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
