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Transfer number to AT&T Wireless

Find out how to transfer a number to AT&T Wireless. Also learn how long a transfer takes and how to check transfer status.


DETAILED INFO

How to transfer number from another carrier or AT&T PREPAID

Before transferring a number to AT&T Wireless

Helpful tips 

  • Don't cancel your current service! We'll take care of that when you activate your new device.
  • Contact the carrier or AT&T PREPAIDSM so you know what charges may apply. You'll need to pay any outstanding balances. You may also have to pay an Early Termination Fee.
  • We may charge a one-time transfer fee or an activation fee for each new line of service.

Confirm eligibility and info needed to begin the transfer

If the number's eligible to transfer, you’ll need to provide info about your current account to begin the transfer process. Any wrong info may cause a delay.

View a recent monthly phone bill or call your current carrier to verify:
  • Number you want to transfer
  • Account owner name and address
  • Account owner's Social Security number or Tax ID
  • PIN or password, if applicable

Transfer a number

There are two ways to transfer a number to us:
  • Activate a new line with a number you're transferring from another carrier.
  • Replace your current AT&T number with one you're transferring from another carrier.
If you're replacing your AT&T number with one from another carrier, follow these steps:
  1. Go to your my AT&T account overview.
  2. Select Manage my wireless.
  3. Find the device you want to transfer a number to and select Manage device.
  4. Look in Options & settings, and choose Change phone number.
  5. Select Transfer a number and follow the prompts.

Number transfer status and timeframes

Check transfer status

Go to Number transfer status and enter the number you’re transferring to us. Follow the prompts to check transfer status.

Confirm transfer timeframes

When transferring your number from another wireless carrier or AT&T PREPAID:
  • If you start your number transfer in one of our stores, your number will transfer to us within 1-3 business hours.
  • If you order your new phone or SIM card online or over the phone, your number transfer may take up to 3-5 business days to complete. Your used phone will still work until you activate your new AT&T phone or SIM card.
  • If you're transferring a non-wireless number, it'll take a minimum of 5-7 business days to complete.
Last updated: April 27, 2021

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