Check transfer status
Go to Number transfer status
and enter the number you’re transferring to us. Follow the prompts to check transfer status.
Confirm transfer timeframes
When transferring your number from another wireless carrier or AT&T PREPAID:
- If you start your number transfer in one of our stores, your number will transfer to us within 1-3 business hours.
- If you order your new phone or SIM card online or over the phone, your number transfer may take up to 3-5 business days to complete. Your used phone will still work until you activate your new AT&T phone or SIM card.
- If you're transferring a non-wireless number, it'll take a minimum of 5-7 business days to complete.