Wireless Support/Device Support/
Email and messaging/
AT&T Messages Backup & Sync

AT&T Messages Backup & Sync

AT&T Messages Backup & Sync allows you to store and access your text and picture messages, calls, and voicemail messages in a single inbox from the AT&T cloud and syncs them to your supported smartphone.

  1. TURN ON: From the home screen, select the Messaging app.

    Note: With AT&T Messages Backup & Sync you can download messages stored in the AT&T cloud to a smartphone that supports Messages Backup & Sync. You can also access your messages and send or receive messages using your mobile number from your tablet or computer at messages.att.net. To learn more, visit AT&T Messages Backup & Sync.

    Step 1

  2. Select the Menu icon, then select Settings.

    Step 2

  3. Select AT&T Messages Backup & Sync.

    Step 3

  4. Select Turn it on.

    Note: You will be notified by text message from AT&T that your messages will now be backed up on AT&T cloud.

    Step 4

  5. TURN OFF: From the Messaging Settings screen, select AT&T Messages Backup & Sync.

    Step 5

  6. Select the "Stop Backup" hyperlink > Stop Backup > OK.

    Step 6

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!