AT&T PREPAID help options

COVID-19 update: Our first priority is keeping you connected and our customers and employees safe. As our response to COVID-19 evolves, you may have to wait longer to speak or chat with an agent. Online help options

Other services
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Here’s how to get in touch with us

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Customer service

Bill & account
611 from AT&T mobile phone
Every day, 7 a.m. - midnight local time

Other contact options

Support for travel abroad
Available 24/7
FREE from mobile phone