Software update for the Kyocera DuraForce Pro (E6820)
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Software update for the Kyocera DuraForce Pro (E6820)


Latest update
Getting started
Update & verify software
Previous updates

Latest update

The updates

The details

  • Release date: August 10, 2018 (3GB RAM memory variant only)
  • Android version: 7.1.2 (3GB RAM) or 6.0.1 (2GB RAM)
  • Security patch level (SPL): May 5, 2018
  • Baseband version: MPSS.TA.2.1.c1-00172-8976_GEN_PACK-1.145684.1.150653.1 (3GB RAM) or MPSS.TA.2.1.c1-00094-8976_GEN_PACK-1.63699.1.102604.2 (2GB RAM)
  • Build number: 8f6ba1a9449264cc6fdad0f4bc921e33 (3GB RAM) or bf3593f12526042997c901b2627c505f (2GB RAM Memory variant)
  • Software version: 5.081AT (3GB RAM) or 1.050AT (2GB RAM)
  • File size: 390.42MB

 

Getting started

  • You can download the update via Firmware Over the Air (FOTA). 
  • You must connect your device to Wi-Fi to download the update.
  • Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application, prior to upgrading the software.

Update & verify software

To update the software
  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. Swipe down from the top of the screen and tap the Settings icon. 
  3. Scroll to the System section and tap About phone.
  4. Tap AT&T Software Update, then Check for Updates.
  5. Follow the on-screen prompts to download and install the update.
  6. The device automatically restarts once the new software successfully installs.

To verify the update
  1. Swipe down from the top of the screen and tap the Settings icon.
  2. Scroll to the System section and tap About phone, then Software info.
  3. The device has the latest software if the Android and Software versions match the current update details.

To troubleshoot the software update

Previous updates

DateDetails
Oct. 18, 2017
  • What's new: Android device security enhancements, including BlueBorne fix
  • Android version: 6.0.1
  • Security patch level (SPL): July 5, 2017
  • Baseband version: MPSS.TA.2.1.c1-00094-8976_GEN_PACK-1.63699.1.102604.2
  • Kernel version: 3.10.84
  • Build number: bf3593f12526042997c901b2627c505f (2GB RAM Memory variant) or dcb4e96c19b70cd969762d21c49f8354 (3GB RAM Memory variant)
  • Software version: 1.050AT (2GB RAM) or 3.030AT (3GB RAM)
  • File size: 62.373MB (2GB RAM) or 58.42MB (3GB RAM)
April 20, 2017
  • What's new: Android device security enhancements
  • Android version: 6.0.1
  • Security patch level (SPL): March 5, 2017
  • Baseband version: MPSS.TA.2.1.c1-00094-8976_GEN_PACK-1.61269.1.61529.1
  • Kernel version: 3.10.84
  • Build number: 5f4e69cae3387a4098501678709be221 (2GB RAM Memory variant) or 2cc25e3daf0faa27e30aeb73b4108a66 (3GB RAM Memory variant)
  • Software version: 1.50AT (2GB RAM) or 3.017AT (3GB RAM)
  • File size: 223MB (2GB RAM) or 171MB (3GB RAM)
Dec. 14, 2016
  • What's new: Android device security enhancements
  • What's changing: Increases application launch speed on average by 30%
  • Android version: 6.0.1
  • Security patch level (SPL): October 5, 2016
  • Baseband version: MPSS.TA.2.1.c1-00094-8976
  • Kernel version: 3.10.84
  • Build number: 2134c21146879bbfe814bb91318d2cf7
  • Software version: 1.034AT
  • File size: 355MB
Sept. 28, 2016
  • What's new: Camera improvements at colder temperatures
  • What's changing: Increase speakerphone loudness for media and alerts
  • Android version: 6.0.1
  • Security patch level (SPL): July 5, 2016
  • Baseband version: MPSS.TA.2.1.c1-00094-8976
  • Kernel version: 3.10.84
  • Build number: 2d49f7c252e984c68235e246298a341c
  • Software version: 1.017AT
  • File size: 287MB

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