Software update for the Kyocera DuraForce PRO 2 (E6920)


Getting started

  • Make sure you're in the U.S. and on our wireless network.
  • You can download the update via Firmware Over the Air (FOTA).
  • You must connect your device to Wi-Fi® to download the update.
  • Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application, before upgrading the software.

Update & verify software

Update software

  1. Swipe down from the Notification bar, then select Settings.
  2. Scroll to and select About phone, then System.
  3. Select AT&T Software Update, then Check for Updates.
  4. Follow the on-screen prompts to download and install the update.
  5. The device automatically restarts once the new software successfully installs.

Verify software update

  1. Swipe down from the Notification bar, then select Settings.
  2. Scroll to and select About phone, then Software info.
  3. If the Android and Software versions don’t match the current update; perform additional updates until they do.

Troubleshoot software update

Previous updates

DateDetails
March 25, 2021
  • Android version: 9.0
  • Software version: 3.896AT
  • File size: 78MB
Feb. 19, 2021
  • Android version: 9.0
  • Software version: 3.894AT
  • File size: 104MB
Jan. 8, 2021
  • Android version: 9.0
  • Software version: 3.893AT
  • File size: 102MB
Dec. 8, 2020
  • Android version: 9.0
  • Software version: 3.823AT
  • File size: 130MB
Oct. 6, 2020
  • Android version: 9.0
  • Software version: 3.740AT
  • File size: 97MB
Sept. 3, 2020
  • Android version: 9.0
  • Software version: 3.720AT
  • File size: 102MB
July 17, 2020
  • Android version: 9.0
  • Software version: 3.710AT
  • File size: 89MB
May 26, 2020
  • Android version: 9.0
  • Software version: 3.702AT
  • File size: 103MB
April 14, 2020
  • Android version: 9.0
  • Software version: 3.693AT
  • File size: 92MB
Jan. 24, 2020
  • Android version: 9.0
  • Software version: 3.600AT
  • File size: 106MB
Dec. 19, 2019
  • Android version: 9.0
  • Software version: 3.157AT
  • File size: 864MB
Nov. 13, 2019
  • Android version: 8.1
  • Software version: 1.501AT
  • File size: 82MB
Oct. 3, 2019
  • Android version: 8.1
  • Software version: 1.411AT
  • File size: 135MB
July 22, 2019
  • Android version: 8.1
  • Software version: 1.301AT
  • File size: 108MB
June 19, 2019
  • Android version: 8.1
  • Software version: 1.250AT
  • File size: 103.44MB
April 30, 2019
  • Android version: 8.1
  • Software version: 1.100AT
  • File size: 100.44MB
Last updated: December 7, 2022

Did you get the help you needed?



Community forums

Have questions about your Wireless service? Explore our community forums for answers.