Device help
Get step-by-step help and info for your device.
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Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Download/return/update/reinstall apps, games, music, movies, and more using Play Store.
Add, move, or uninstall Apps from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Backup & Restore with Computer
Backup and restore your device with a computer.
Backup Google account data in the event you have to replace or reset your device so you can restore later.
Transfer your data and apps from your old device to your new one
View your battery usage by app, turn on power saving mode and get tips to extend your battery life.
Tips on charging your battery.
Block or unblock calls from your device.
Turn call forwarding on and off.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call. Access in-call options such as the add call, speaker, keypad, Bluetooth, and mute icons. Adjust volume settings while on a call. Place a call on hold. Access the home screen while on a call, return to the call screen, and end a call.
Place, answer and decline a call, reject a call with a text message, use speed dial to make a call, and create a conference call.
Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn on or off international roaming, and your mobile data connection.
How to connect to a Wi-Fi network.
Set up your device for the first time or after having done a factory reset.
How to access, edit, and manage the Edge Screen.
Control your device by making specific movements with your hand.
Add your Google account to access Play Store, sync Gmail, Chrome, YouTube, Google Maps, and more.
Install the SIM card.
Navigate your keyboard, copy and paste text, use one-handed operation, and access keyboard settings.
Learn & Customize the Home Screen
Choose your wallpaper or theme, update your home screen panels, change your home screen grid, add or remove a folder, and add a widget.
Turn your device on and off.
Private Mode lets you hide specific files within some Samsung apps so that they're no longer in view when you're not in Private Mode. It works in the Gallery, Video, Music, Voice Recorder, My Files and Internet apps.
View your device's SIM card type, OS, network technology, operating frequencies, physical characteristics and storage.
AT&T Messages Backup & Sync allows you to store and access your text and picture messages, calls, and voicemail messages in a single inbox from the AT&T cloud and syncs them to your supported smartphone.
Block messages from your device.
Manage email settings such as account password, signature, server settings, sync frequency, add an account, and delete an account.
Change text (SMS), picture (MMS), Advanced Messaging, wireless emergency (WEA), and AMBER alert settings.
Send and receive email, add and download email attachments, respond to an email and more.
Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
Add your email account to sync email, contacts, calendar, and notes to your device.
Use voice commands to control your device and access voice control settings.
Access the calendar to create, edit and delete events.
The Multi Window feature provides split-screen functionality, which allows you to use two applications at the same time.
Manage camera and video settings including flash, picture size, timer, and voice control.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer Media To & From a Computer
Transfer files to or from your device and a computer.
Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely. For more information, visit the Samsung Find My Mobile website.(www.findmymobile.samsung.com)
Reset a forgotten pattern lock.
Set and change security lock and screen lock time.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time and use the alarm clock.
Change the display time out, brightness and orientation.
Switch between Easy mode (changes your Home screen to a more simple experience for smartphone users) and Standard mode.
Change volume settings, ringtones, and notification alerts and use Do Not Disturb mode.
Check the available device storage and free up space.
View the device IMEI and phone number.
Software update for the Samsung Galaxy S6 edge+ (G928A)
Learn how to update the software of the Samsung Galaxy S6 edge+ (G928A).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, see which apps are using the most data, and set data limits.
Clear app cache, force stop an app, check for app update, remove and reinstall an app to improve your app and device performance.
There are 4 ways to reset your device if you are experiencing issues; Power cycle, Restart, Factory data reset and Alternate reset.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Manage voicemail settings and security
Learn how to manage your voicemail, including recording a personal greeting and changing your password.
Set up voicemail.