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Get ready, 3G is going away in 2022

We’re phasing out our 3G network by February 2022 to make room for newer technologies that will improve your experience. Find out how to get ready.


ArticleDETAILED INFO

What to know about 3G going away

To bring you faster speeds and new features, we have to evolve America’s best1 and also fastest2 network. One change we’re making is phasing out our 3G network by February 2022. Once we do, 3G devices and 4G wireless devices that don’t support HD Voice will no longer work on our network.

We’ll keep you updated with any important info as we phase out the 3G network. We’re here to help you anytime.
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What it means to you if you have AT&T Wireless service

Talk and data services won’t work for wireless phones and devices that don’t support at least 4G LTE and HD Voice.

Find out if your phone is impacted
  • See the FIX AN ISSUE section
  • Download our list of phones that’ll still work on our network (PDF, 181KB)
    • If you see your phone on the list, it’ll still work after February 2022.
    • If you don’t see your phone on the list, it won’t work after February 2022. We suggest upgrading your phone to the latest and greatest. (You can continue to use your current phone until February 2022.)

What to do if your phone is impacted
Your options to replace and upgrade your phone:

Don’t want to replace your phone? Make sure you disconnect any lines you don't use.

Good to know:
Newer phones have many benefits. Enjoy AT&T Call Protect, which helps prevent robocalls. Plus, you’ll get faster download speeds, high-resolution cameras, better sound quality, and more.

Not sure what to do with your old wireless phone or device? You can recycle it or donate your device to Cell Phones for Soldiers.
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What it means to you if you have AT&T PREPAID service

Have an older device?

Talk and data services won’t work for wireless phones and devices that don’t support at least 4G LTE and HD Voice..

Check to see if your phone is impacted

Download our list of phones that’ll still work on our network (PDF, 181KB)
  • If you see your phone on the list, it’ll still work after February 2022.
  • If you don’t see your phone on the list, it won’t work after February 2022. We suggest upgrading your phone to the latest and greatest. (You can continue to use your current phone until February 2022.)

Find out how to upgrade if your phone is impacted
  1. Go to an AT&T store to get a new phone.
  2. Place your SIM card into the new phone. (If your SIM card doesn’t fit, get a new SIM card kit.)
  3. Sign in to myPREPAID.
  4. Select My Device, then Update Device.
  5. Follow the prompts to update your IMEI or SIM card number.

Have session-based pricing for a data-only device?

After phasing out our 3G network, your data-only device won’t work unless it supports 4G LTE speeds and higher. If it’s impacted, you’ll have to update your device at an AT&T store.

Not sure what to do with your old wireless phone or device?

You can recycle it or donate your device to Cell Phones for Soldiers.

See all important details
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