Motorola Moto e5 play (XT1921-2)

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ARTICLES

Access Downloaded Files

Learn how to access files downloaded from a web browser, email, and messages.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Download Apps & Games

Download apps, games, movies, music, books, magazines, newspapers and more.

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AT&T Mobile Transfer

Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Backup & Restore with Google

You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.

Backup & Restore with Memory Card

Backup contacts, photos, and files to increase device memory or transfer to another device.

ARTICLES

Block or Unblock Calls

Block or unblock calls from your device.

Call Features

Learn what features are available while on an active call.

Call Forwarding

Manage call forwarding from your device.

Call Protect

Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

ARTICLES

Airplane Mode

Turn Airplane mode on and off. Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

ARTICLES

Activate AT&T PREPAID Account

Learn how to activate an AT&T PREPAID account on your device, online, or over the phone.

Learn how to clean your device

Get tips on the best way to keep your device clean.

Device Setup

Set up your device for the first time or after having done a factory reset.

Gestures & Motion

Control your device by making specific movements with your hand.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.

Keyboard & Typing

Cut and paste, use speech-to-text, and access keyboard settings.

Learn & Customize the Home Screen

Change wallpaper, add/move/remove home screen panels, add apps and widgets, and more.

Manage AT&T PREPAID Account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.

Phone Assembly

Install and remove the SIM and battery.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

AT&T Messages Backup & Sync

View text and picture messages, calls, and voicemail messages in a single inbox. Send and receive messages from your tablet or computer.

Block or Unblock Messages

Block messages from your device.

Email Settings

Manage email settings such as sync frequency, signature, removing an email account, and more.

Messaging Settings

Change text (SMS), picture (MMS), emergency, and AMBER alert settings.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Set Up Email

Add your personal email accounts so you can read and send email on your device.

ARTICLES

Activate AT&T PREPAID Account

Learn how to activate an AT&T PREPAID account on your device, online, or over the phone.

Activate AT&T PREPAID Account

Learn how to activate an AT&T PREPAID account on your device, online, or over the phone.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

ARTICLES

Screen Projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Calendar

Access the calendar and manage events.

Google Assistant

Use voice commands to control your device and access voice control settings.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

Moto App

Free up memory and use simple gestures to control your phone with the Moto App.

ARTICLES

Access, Store Photos & Videos

Learn how to access and store Photos & Videos.

Advanced Photo & Video Features

Learn how to access and use Camera modes, effects, customization, and crop a photo.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Camera & Video Settings

Manage camera and video settings including flash, timer, picture size, and storage location.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a Screenshot

Take a screenshot.

Transfer Photos & Videos

Transfer photos and videos to or from your device and a computer.

ARTICLES

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-Theft

Android Factory reset protection allows you to prevent non authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

ARTICLES

Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date, Time & Alarm

How to manually set the date, set the time, change the time zone, set an alarm, and delete an alarm.

Display

Change the brightness, display time out, screen orientation, and access Moto Display.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and change notification sounds.

Sounds

Change volume settings, ringtones, notification alerts, and enable or disable Do not disturb mode.

ARTICLES

Available Memory

Check the available device storage.

Find IMEI, Phone & Serial Number

View the device serial number, IMEI, and phone number.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software Version

Determine your current device software version and check for updates.

View & Manage Data

View data usage, change displayed billing cycle, set billing cycle, set monthly data limit & warning, and view data usage by app.

Software update for the Motorola Moto e5 play (XT1921-2) for the Motorola Moto e5 play (XT1921-2)

Learn how to update the software of the Motorola Moto e5 play (XT1921-2).

Software update for the Motorola Moto e5 play (XT1921-2) for the Motorola Moto e5 play (XT1921-2))

Learn how to update the software of the Motorola Moto e5 play (XT1921-2)).

ARTICLES

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

App Troubleshooting

Clear the app cache, force stop an app, check for updates, remove an app, and reinstall an app.

Reset Device

Power cycle, restart, factory data, alternate master reset of the device, and reset network settings.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

ARTICLES

Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Set Up Voicemail

Set up voicemail.

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