Device help

Get step-by-step help and info for your device.

AT&T Navigator

Get directions and navigation using AT&T Navigator.

Browse the web

Learn to browse the web and manage tabs and bookmarks.

Browser options

Access browser settings to delete browser history, set the home page, and more.

Social media

Stay connected by using a social media app or aggregator.

Backup & restore with computer

Learn how to backup and restore contacts & data on the device with a computer.

Backup & restore with memory card

Backup and restore contacts, photos, & files using a memory card.

Battery life

Tips & tricks to extend your battery performance.

Charge the battery

How to charge your battery.

Block or Unblock Calls

Block or unblock calls from your device.

Caller ID

Learn how to show or hide your caller ID when making calls.

Call forwarding

Learn how to manage call forwarding from your device.

Conference calling

Add another person to your call, merge calls, place someone on hold and more.

Contacts

This article describes how to create, edit, or delete contacts.

In-call options

Learn what features are available while on an active call.

Make & receive a call

Place, receive, & reject a call.

Speed dial

Learn how to use speed dial and manage speed dial contacts.

Airplane mode

Learn how to turn Airplane mode on and off.

Bluetooth

This article describes how to connect a Bluetooth device.

Signal & cellular data

View cellular network signal, turn your mobile data connection on or off.

Specifications

Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Device Layout

Learn how to operate your device.

Gestures & navigation

Control your device by making specific movements with your hand.

Keyboard & typing

An overview of keyboard use and features.

Learn & customize the home screen

Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.

Phone assembly

How to install the battery, SIM, and memory card (for applicable devices).

Power device on or off

Turn your device on and off.

Messaging settings

Set text (SMS) and picture (MMS) message alerts, limits, display options and more.

Send & receive messages

How to send, receive, and delete picture (MMS) and text (SMS) messages.

Record a voice memo

Record voice memos using your device.

Voice control

Use voice commands to control your device and access voice control settings.

Calendar

Learn how to access the calendar and manage events.

Camera & video settings

How to change the camera settings.

Play music

Play music, turn the music player off.

Take a picture or video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer media to & from computer

Transfer files to or from your device and a computer.

View & share photos or videos

Access, view, and share your photos and videos.

Secure my device

Lock the device screen, set and change security lock, and locate device.

Set or change password security

Enable or change the password on your device.

Accessibility

Turn on features such as TalkBack, Hearing aid mode, and more.

Change alerts

This article describes how to change the device's alerts.

Change ringtones

Choose which ringtone your device will use to alert you to incoming calls.

Change wallpaper

This article describes how to change the wallpaper, or background, of the home screens.

Date & time

Set the date & time.

Display

Change the display time out, brightness and orientation.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

Switch phone modes

Set the phone layout to your personal preference.

Available memory

Check the available device storage.

Find IMEI & serial number

View the device IMEI, phone, SIM (ICCID) & serial number.

Software version

Determine your current device software version and check for updates.

View device software version

This article describes how to find firmware version and updates.

Reset device

This article describes how to perform a factory reset.

Access Voicemail

Check your voicemail messages.

Change or reset voicemail password

How to troubleshoot the voicemail feature.

Set up Voicemail

Set up voicemail on your device.