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Frequently asked questions
- What is live shopping assistance?Live shopping assistance is a live, one-way video experience for you to talk with our virtual experts about the best device and unlimited plan for you.
- Who can benefit most from live shopping assistance?Working with a virtual expert allows you to shop from the comfort of your own home. Our virtual experts can help you set up new service with AT&T, or add a line, and guide you through the process of picking out the best unlimited plan and phone to meet your needs.
- How do I get my order?Orders are shipped to your home within 2-3 business days.