Troubleshoot voicemail

Reset a forgotten voicemail password or create a new password to start getting your voicemail messages.

If you hear enter your 10-digit voicemail box number when you call your voicemail, Customer Care can resolve the issue for you.

Learn how to fix common voicemail issues.

Learn how to change the voicemail password for your wireless phone or Wireless Home Phone.

If you want more time to answer your phone before it goes to voicemail, contact us.

If you accidentally delete a message during a call to voicemail, don’t hang up if you need to recover it.

Learn how to set up, access, and manage your wireless voicemail.