Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. Swipe down from the Notification bar and tap Settings.
  3. Scroll to and tap System then AT&T Software Updates.
  4. Tap Check for Updates.
  5. Follow the on-screen prompts to download and install the update.

Verify software update

  1. Swipe down from the Notification bar and tap Settings.
  2. Scroll to and tap System then About phone.
  3. If the Android and Baseband versions don’t match the current update details; perform additional updates until they do.

Troubleshoot software update