Device help

Get step-by-step help and info for your device.

Browse the Web

Browse the web and bookmark sites.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Backup & Restore with Computer

Backup and restore your device with a computer.

Backup & Restore with Memory Card

Backup contacts, photos, and files to increase device memory or transfer to another device.

Battery Life

Tips and tricks to extend your battery performance.

Charge the Battery

Tips on charging your battery.

Block Calls

Block or unblock calls from your device.

Call Forwarding

Manage call forwarding from your device.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-Call Options

Learn what features are available while on an active call.

Make & Receive a Call

Place, receive, and reject a call.

Airplane Mode

Turn Airplane mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

Activate New AT&T Prepaid® Service

Learn how to activate new AT&T Prepaid service and plan.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Device Setup

Set up your device for the first time or after having done a factory reset.

Gestures & Navigation

Learn how to access applications and shortcuts on your device.

Keypad & Typing

Access keyboard settings.

Learn & Customize the Home Screen

Change wallpaper and what shows on small display

Manage AT&T PREPAID Account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.

Phone Assembly

Install and remove the SIM and battery.

Power Device On or Off

Turn your device on and off.

Email Settings

Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.

Messaging Settings

Change text (SMS), picture (MMS), emergency, and AMBER alert settings.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Set Up Email

Add your personal email accounts so you can read and send email on your device.

Activate New AT&T Prepaid® Service

Learn how to activate new AT&T Prepaid service and plan.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Calendar

Access the calendar and manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Camera & Video Settings

Manage camera and video settings including timer and recording mode.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer Media To & From a Computer

Transfer files to or from your device and a computer.

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-Theft

Set up your device so you can remotely locate and control.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Secure My Device

Lock or unlock your display, set a screen security lock type, or get your PUK code.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Accessibility

Accessiblity features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date & Time

Set the date and time.

Display

Change the display time out and brightness.

Sounds & Alerts

Change volume settings, ringtones, and notification alerts.

Available Memory

Check the available device storage and free up space.

Find IMEI, Serial Number & Phone Number

View the device IMEI, phone and serial numbers.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update for the AT&T Cingular Flip 2 (4044O)

Learn how to update the software of the AT&T Cingular Flip 2 (4044O).

Software Version

Determine your current device software version and check for updates.

View & Manage Data

View the device's current data usage.

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset Device

Power cycle or perform a factory data reset on the device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Manage voicemail settings and security

Learn how to manage your voicemail, including recording a personal greeting and changing your password.

Set Up Voicemail

Set up voicemail on your phone.

Having device issues?

Fix common service and device problems.