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Make & Receive an AT&T Video Call
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Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

  1. MAKE A VIDEO CALL: From the home screen, select the Phone app. 
    Note: To make or receive calls from your tablet, you must update your device to the most current software version and set up NumberSyncTM. All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for AT&T HD Voice. At this time Video Call is only available between AT&T customers within AT&T HD Voice coverage areas. Each call uses both voice & data. The HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges. No voice or data charges apply once a Video Call hands over to Wi-Fi.
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  2. From the Dialpad, enter the desired phone number, then select the Video Call icon.
    Note: The Video Call icon displays in green if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call.
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  3. MAKE A VIDEO CALL FROM THE CONTACTS LIST: From the Phone app, select the CONTACTS tab.
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  4. Select the desired contact, then select the Video call icon.
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  6. ADD A VIDEO CALL: Select Add call
    Note: You can add up to 5 people to the video call. The person talking is shown on screen at that time.
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  7. Dial the desired phone number, then select the Video call icon.
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  8. SWITCH CALL TYPE: Select Call type. 
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  9. Select Hide me to hide your video. Select Voice call to switch to a voice call. Select Cancel to cancel and resume your video call.
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  10. SWITCH TO A VIDEO CALL: Select Video call.
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  11. RESPOND TO AN INCOMING VIDEO CALL: Select and drag the Video Call icon to the right to accept a video call. Select and drag the Decline icon to the left to decline a call. Select and drag the Voice Call icon to the right to accept the call as a voice call.
    Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
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  12. TURN ON/OFF VIDEO CALLING: From the phone Dial pad, select the Menu icon. Select Settings.
    Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.
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  13. Select the Video Call switch.
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  14. AT&T Video CallNot available in all areas. Usage/Charges: Each Video Call uses both voice and data (unless on Wi-Fi). The voice portion counts towards voice minutes & video portion counts as data usage under your existing wireless rate plan. Requirements: All parties to a Video Call must be AT&T postpaid wireless customers with Video Call-capable devices, be located within AT&T HD Voice coverage & have Video Call set up on their accounts. Device selection is limited at this time. Unless disabled, Video Call capability is displayed to other Video Call-capable customers.
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