Software update for the Motorola Moto e5 play (XT1921-2)

Software update for the Motorola Moto e5 play (XT1921-2)


Latest update
Getting started
Update & verify software
Troubleshoot software update

Latest update

  • What's changing: Security patch level

  • Release date: January 22, 2019
  • Android version: 8.0.0
  • Security patch level (SPL): December 1, 2018
  • Baseband version: M8920_21.11.11.63R
  • Build number: OCPS27.91-157-2
  • File size: 64MB

Getting started

  • You can download the update via Firmware Over the Air (FOTA). 
  • You must connect your device to Wi-Fi to download the update.
  • Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a PC, or using a favorite application, prior to upgrading the software.

Update & verify software

Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the device home screen, swipe down from the Notification bar and tap the Settings icon.
  3. Scroll to and tap Software update, then System updates.
  4. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.

Verify software update

  1. From the device home screen, swipe down from the Notification bar and tap the Settings icon.
  2. Scroll to and tap System, then About device. The device has the latest software if the Android and Baseband versions match the current update details.

Troubleshoot software update


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