Device protection & warranty

Get support for lost or stolen phones, device protection claims, and warranty coverage.

moreHelpHeading

Device protection
Learn how to protect your phone, tablet, or device.
Go to Device protection
>
Replace a device
Find out how to replace a device under warranty or file a device protection claim.
Go to Replace a device
>
Troubleshoot a device
Get help troubleshooting your device before filing a claim.
Go to Troubleshoot a device
>
Warranty
Learn about device warranty coverage and support.
Go to Warranty
>
Browse topics
Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans
Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans