Skip Navigation
Menu
Deals
Wireless
Internet
TV
Prepaid
Business
Search
Support
Account
Start of main content
Support
AT&T Wireless
Plans & device protection
Device protection & warranty
Support
AT&T Wireless
Plans & device protection
Device protection & warranty
Device protection & warranty
Get support for lost or stolen phones, device protection claims, and warranty coverage.
moreHelpHeading
Device protection
Learn how to protect your phone, tablet, or device.
Go to Device protection
>
Replace a device
Find out how to replace a device under warranty or file a device protection claim.
Go to Replace a device
>
Troubleshoot a device
Get help troubleshooting your device before filing a claim.
Go to Troubleshoot a device
>
Warranty
Learn about device warranty coverage and support.
Go to Warranty
>
Browse topics
Activation, setup, transfer & unlock
At&t up icon
Activate
Setup
Transfer
Unlock
Trending solutions
At&t up icon
At&t down icon
Unlock your AT&T phone or device
Activation & setup
Transfer contacts and content between devices
Set up your mobile hotspot
Get software updates
Apps, features & voicemail
At&t up icon
Apps & mobile purchases
Mobile security
NumberSync
Parental controls
Talk & text features
Voicemail
Trending solutions
At&t up icon
At&t down icon
Set up voicemail on your mobile phone
Set up Visual Voicemail
Add or remove wireless add-ons
Use call forwarding
Stay connected with Wi-Fi Calling
International
At&t up icon
International options
International usage & charges
Use your device outside of the U.S.
Trending solutions
At&t up icon
At&t down icon
Traveling with AT&T International Day Pass
Talk, text, and use data on a cruise
Get details about AT&T Passport
Network & hotspots
At&t up icon
AT&T Cell Booster
AT&T network
Wi-Fi & hotspots
Trending solutions
At&t up icon
At&t down icon
Set up your mobile hotspot
Learn about plans for hotspot and tethering
Switch from AT&T MicroCell to Wi-Fi Calling
Plans & device protection
At&t up icon
Accessibility
AT&T PREPAID
AT&T talk, text & unlimited plans
Device protection & warranty
Rewards, promotions & offers
Trending solutions
At&t up icon
At&t down icon
Manage mobile purchases and subscriptions
Replace a device
File a mobile device protection claim
Explore Unlimited Your Way
Get details about AT&T Passport
Upgrades, orders & installment plans
At&t up icon
Bring your own device or number
Installment plans
Ordering & purchase help
Upgrade options & info
Trending solutions
At&t up icon
At&t down icon
Upgrade your smartphone early
Upgrade smartphone or device FAQ
Check order status
Activation, setup, transfer & unlock
At&t down icon
Apps, features & voicemail
At&t down icon
International
At&t down icon
Network & hotspots
At&t down icon
Plans & device protection
At&t down icon
Upgrades, orders & installment plans
At&t down icon