Device help

Find step-by-step help for your device.
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ARTICLES

Apps

Scan barcodes to easily compare prices, read product reviews or get coupons.

Maps & navigation

Get the most updated maps and directions plus traffic updates and one-click re-routing around congestion.

Social networking

Easily post updates to your social accounts.

Tones & wallpaper

Change the loudness of your ringtone.

Web

Open an Internet browser and navigate to a web page.

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Calendar

View your calendar by day or month.

Contacts

Remove a contact or change a contact's saved info such as add a new email.

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Calling options

View a log of outgoing, incoming and missed calls.

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Photos

Use the device to take a picture and store it in memory.

Video

Open and view the photos/videos stored on your device.

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Bluetooth

Pair your device with a Bluetoothntrade; headset or other devices such as car connections, printers and PCs.

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Cleaning your device

Get tips on the best way to keep your device clean.

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About your device

This is a number unique to your device.

Setup

This article describes the various controls of the device.

Tools

This article describes how to use the physical keyboard.

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Email

Add a unique signature, like your phone number, to emails sent from your device.

Text & picture messaging

Attach a photo or video to a text message.

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Display

Change the way your devices notifies you of new messages, missed calls and new voicemails.

General

Manually change the date and time to keep up with your travel.

Security

Add a required password to unlock your device if you desire. Learn about the importance of adding a password on your device to protect your privacy as well as how to report a lost or stolen phone: www.att.com/stolenphone

Software version

This article describes how to find the device's current firmware version.

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Reset device

This article describes how to perform a master reset, which will delete all user data.

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Reset device

This article describes how to perform a master reset, which will delete all user data.

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Software

This article describes to perform a soft reset on the device. This will not erase any data.

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Set up voicemail

Set up is simple via guided prompts and there are many options for security, greetings and access.

Having device issues?

Fix common service and device problems.

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